Fairmont Hotels & Resorts · 15 hours ago
Host, Lumiere Brasserie
Los Angeles, CA
Full-time
Onsite
New Grad, Entry Level
$32.75/hr - $32.75/hrFairmont Hotels & Resorts is dedicated to connecting guests with extraordinary experiences across their destinations. They are seeking a Host for Lumiere Brasserie who will provide exceptional service, ensuring a positive dining experience for guests by greeting, escorting, and attending to their needs in a professional manner.
HospitalityResorts
No H1B
Responsibilities
To uphold the Fairmont Century Plaza values and mission statement while performing positional responsibilities
To adhere to company policy and procedures, as stated in the company handbook
Consistently offer professional, friendly and engaging service
Interact with arriving and departing guests
Answer the phone using proper standards and etiquette
Take, record, and confirm with accuracy restaurant reservations in accordance with the reservation guidelines
Use clear and concise communication with the assistants, servers, lead servers, and the Managers regarding the needs of the guests
Escort guests to the appropriate table in the dining room
Acts as point of contact between guests and leadership
Tailor guest experience when necessary
Be familiar with all menu items and aspects and services of the property
Assist in cleaning, clearing and setting tables
Maintain cleanliness of the restaurant
Be familiar with all food outlets and amenities within the property
Be knowledgeable of general city information as well as hotel history
Be an ambassador for the department, the property and the brand
Other duties as assigned
Qualification
Required
Must have excellent communication skills and be very organized
Must have legible penmanship
Must have calm and warm manner
Successful completion of Host position training program
Must pass Food, Beverage and Service Knowledge Quizzes
Able to speak English clearly at advanced level
Able to read and write English
Able to communicate clearly and listen attentively to management, guests, and fellow employees
Able to make good decisions where guests and co-workers are concerned
Demonstrates good judgment
Preferred
Preferred previous customer service experience
Benefits
Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Company
Fairmont Hotels & Resorts
Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable.
Founded in 1907
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-11-25Acquired
Leadership Team
Isabel Chung
Executive Chef - Fairmont Empress
Recent News
2026-01-11
The Magnificent Mile Association
2025-11-11
Business Insider
2025-11-08
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