Aéropostale · 1 day ago
Senior Account Manager, Uniforms
New York, NY
Full-time
Onsite
Senior Level, Lead/Staff
$107K/yr - $194K/yr
10+ years expAéropostale is seeking an experienced, relationship-driven Senior Account Manager to lead a dynamic uniform program for a global Fortune 500 airline. This client-facing role involves strategic account leadership, day-to-day management, and cross-functional collaboration to ensure program success and exceptional client experience.
E-CommerceFashionRetail
Responsibilities
Own and manage all aspects of the uniform program for a flagship global airline client
Serve as the main point of contact for clients, delivering proactive updates, responsive support, and strategic guidance
Collaborate with planning, operations, and customer service teams to ensure program KPIs are met
Lead seasonal replenishment and distribution efforts, minimizing stockouts and supporting order fulfillment
Review reports, analyze data to evaluate and take necessary actions to remediate roadblocks
Develop and maintain a Time & Action calendar for new developments, ensuring realistic timelines and clear expectations for all stakeholders
Monitor program performance, including sales, inventory, and financial metrics; provide accurate forecasts and actionable insights
Manage escalations and facilitate cross-functional problem-solving to drive continuous improvement
Detailed reporting, inventory planning, and cross-functional coordination to deliver seamless service
Mentor and develop support staff with a leadership style grounded in integrity and trust
Qualification
Required
10+ years of experience in account management or client services, preferably within apparel, uniforms, or retail
Proven success in managing complex client relationships with exceptional communication and follow-up skills
Deep understanding of the garment production lifecycle—from design to delivery
Experience working with third-party vendors and supply chain partners
Requires analytical skills, independent decision-making, and the ability to work under pressure
Strong interpersonal skills, able to lead cross-functional teams and engage with senior client stakeholders
Problem-solving mindset with experience driving process improvements
Highly detail-oriented, organized, and capable of managing multiple priorities
Financial acumen, with experience in sales forecasting and planning
Benefits
Medical/dental/vision insurance starting on day one
Term life insurance
Paid vacation/holidays
401(k) Savings Plan with company match
An associate discount on merchandise across all Catalyst Brands
Opportunities for growth and development: We are committed to helping our employees grow their careers and develop their skills. We offer a variety of training and development programs, as well as opportunities for advancement.
Collaborative and supportive culture: We believe in creating a workplace where everyone feels valued and respected. We encourage teamwork and collaboration, and we are always looking for ways to support our employees' success.
Company
Aéropostale
Aéropostale is a specialty retailer of casual apparel and accessories for guys and girls ages 18-22.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$364MKey Investors
Crystal FinancialSycamore Partners
2016-09-15Post Ipo Equity
2016-09-15Acquired
2016-05-04Debt Financing· $160M
Leadership Team
A
Aishwary Agarwal
Store Owner
Recent News
2025-08-19
2025-04-10
The Hollywood Reporter
2025-04-02
Company data provided by crunchbase