Huntington National Bank · 6 hours ago
Incident Management Analyst
Columbus, OH
Full-time
Hybrid
Mid Level
3+ years expHuntington National Bank is seeking an Incident Management Analyst to support the Incident Management manager in coordinating incident communications and documentation. The role involves maintaining incident logs, producing metrics reports, and coordinating post-incident reviews to ensure effective incident management and communication with stakeholders.
Asset ManagementFinanceFinancial Services
No H1B
U.S. Citizen Only
Responsibilities
Maintain incident logs, timelines, and communications artifacts; ensure completeness and consistency across stakeholders
Support incident bridges and updates: capture decisions, actions, and status; publish business-ready summaries
Track RCA and corrective actions to closure; maintain dependency/action logs and escalate slippage risks
Produce incident metrics and trend reporting (severity counts, recurrence, time-to-restore patterns)
Ensure evidence is retained for incidents with control implications (approvals, communications, RCA docs)
Coordinate post-incident reviews and document outcomes, lessons learned, and prevention steps
Partner with IT ops counterparts to translate technical updates into clear stakeholder messages
Qualification
Required
High School Diploma or equivalent
3+ years in technology operations, service management (ITIL), PMO, or product ops roles (banking experience preferred)
Preferred
Strong writing under pressure; able to capture complex situations quickly and accurately
Comfort with operational tooling (ticketing systems, collaboration tools, basic reporting)
Company
Huntington National Bank
Huntington National Bank offers consumer, small business, and commercial banking, mortgages, wealth, and insurance services. It is a sub-organization of Huntington Distribution Finance.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.75BKey Investors
FHLB Cincinnati
2026-01-17Grant
2024-11-18Post Ipo Debt· $1.75B
1978-01-13IPO
Leadership Team
Donnell White
Senior Vice President - Chief Inclusion Officer
Dontae Noel
Emerging Payments & Platforms Strategy
Recent News
2026-01-22
2026-01-22
2026-01-22
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