NetSuite · 2 months ago
Site Reliability Developer 2 (Reston, VA)
United States
Full-time
Remote
Mid Level
$63K/yr - $126K/yr
3+ years expNetSuite is a world leader in cloud solutions, and they are seeking a Site Reliability Developer to support daily operations for a secure, large-scale OCI-based cloud environment. This role focuses on maintaining and supporting infrastructure, implementing improvements, and ensuring operational health and compliance.
Cloud ComputingEnterprise SoftwareSaaSElectronicsSoftwareAppsComputerCRMiOS
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Perform routine operational tasks such as deployments, patching, fleet maintenance, and basic troubleshooting for cloud-based systems
Tune team-specific alarms and thresholds, escalate incidents appropriately, and support the management of metrics, KPIs, and system health dashboards
Participate in incident response by quickly triaging and escalating incidents, executing operational playbooks, and documenting issues for senior review. You will follow established procedures under supervision and contribute to root-cause analysis by gathering data and providing initial troubleshooting support
Serve as a technical support point of contact, troubleshooting and resolving technical issues, assisting customers with environment setup and debugging, and providing timely communication and status updates to customers and internal teams
Own, maintain, and improve runbooks to ensure consistency and clarity for operational processes
Implement defined enhancements to existing tools, documentation, and monitoring solutions
Collaborate closely with other team members and escalate complex issues for further investigation and resolution
Participate in on-call rotations with support from senior engineers, ensuring continuity of coverage and timely response
Ensure compliance with all security, operational, and documentation standards
Qualification
Required
U.S. Citizenship and possess and maintains TS/SCI w/Poly security clearance
Hands-on experience with Linux systems administration
Scripting ability with Python or Bash
Understanding of basic cloud concepts (networking, compute, identity, observability)
Strong problem-solving skills and willingness to learn complex systems
Ability to work collaboratively with technical teams and communicate effectively
Preferred
Exposure to Oracle Cloud Infrastructure (OCI) or other major cloud platforms
Familiarity with Infrastructure-as-Code tools such as Terraform or Ansible
Experience supporting production systems or participating in on-call rotations
Understanding of security best practices within classified environments
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
Recent News
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2025-11-27
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