Gerling Law · 4 hours ago
Intake and Marketing Director/ Law Firm
Gerling Law is a well-established personal injury law firm that has been serving the community for over 60 years. They are seeking an experienced Intake & Marketing Director to lead intake operations and oversee marketing efforts, with a focus on community outreach and relationship building.
Responsibilities
Oversee and manage all intake processes for incoming calls, emails, and online inquiries
Train, supervise, and support intake staff
Develop scripts, workflows, and quality control standards
Track intake metrics and conversion rates
Ensure accurate CRM and case management data
Manage digital marketing, website, SEO, reviews, and vendors
Monitor marketing ROI and performance
Support community outreach and sponsorship initiatives
Maintain brand consistency across platforms
Qualification
Required
Prior experience working in a law firm required (personal injury preferred)
Intake leadership and/or legal marketing experience
Strong management and communication skills
Experience with NEOS or other CRM systems a plus
Benefits
Health, dental, and vision insurance
401(k) with 3% firm contribution
Generous PTO
10 paid holidays
Company
Gerling Law
Gerling Law provides law service in personal injury and accident practice areas.
Funding
Current Stage
Early StageCompany data provided by crunchbase