Amrize · 2 months ago
Dispatcher I
Hebron, TX
Full-time
Onsite
Entry Level
2+ years expAmrize is seeking a Dispatcher I to join their logistics team. This role is responsible for ensuring on-time performance and order accuracy while maintaining compliance with DOT regulations and managing the truck fleet effectively.
Business DevelopmentConsultingInfrastructure
Responsibilities
Safety: Personally promote the Core value of Zero Accidents & Incidents to all operations - Actively engage with customers, haulers and weigh masters to reinforce safe behaviors; Actively participate and assist with annual Transportation Safety Initiatives for haulers
Behavior & Attitude: Demonstrate a dynamic personality; Display a positive a problem solving attitude
Inventory Management: Identify substitute products, operating hour adjustments, and service opportunities across site portfolio; Maintain frequent communication with plant and sales team
Logistics: Coordinate directly with customers and contracted haulers; Choose best haul solution for each order; Maintain productive and professional relationships with haulers; Utilize, maintain and update hauler directory; Attract new haulers to ensure division has access to the adequate number of trucks; Dispatch trucks, track performance in real time; monitor demand, utilization, and capacity while prioritization work distribution; Identify optimization and backhaul opportunities; Coordinate hauler schedule commitments; Monitor reliability/performance; Track overall customer and hauler satisfaction; Document and record all customer/hauler complaints in the system; Forecast future haul needs (i.e. next 2 weeks); Process the documentation that accompanies the movement of freight
Order-Taking & Customer Service: Customers' first telephone point of contact for questions, order, pickup and delivery needs, freight status, complaints, and problem resolution; Ask for additional business from customers and provide leads to sales for potential new opportunities; Enter complete/accurate customer order details into information systems; Proactively seek customer feedback to identify areas of improvement and trends in all operations; communicate ideas and solutions to team; Communicate with Sales, Operations, and contracted haul companies; Perform administrative functions necessary for daily operations including, but not limited to, entering and processing non ticketed haul paperwork, report creation, filing, answering phones, copying and perform other duties as required
Systems & Processes (may be responsible for): Track various scale information and producing reports to provide metrics, identify areas of improvement and trends; Perform scale house (weigh master) duties as needed. Requires reliable personal transportation to offsite locations on short notice - Conduct spot inspections / audits to ensure DOT compliance to minimize risk
Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors
Qualification
Required
High school diploma or equivalent
2-3 years of industry experience
Must have refined computer skills including the use of Microsoft Word, Excel, PowerPoint and the internet
Ability to count and perform basic math, with or without a calculator
Above average written and verbal communication skills (documentation, communication with peers, supervisors, etc)
Professional telephone etiquette
Short haul trucking background & phone solicitation skills
Candidate must be able to sit for long periods
Candidate must be able to use common office tools and technology, such as cell/office telephone, calculator, and other electronic devices
Candidate must be able to use computerized equipment and highly sophisticated computerized devices
Ability to work in a stressful, deadline oriented environment that requires complex, technical information and decision making
Must have a strong analytical orientation
Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators
Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests
Preferred
Associate's degree
Benefits
Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
Medical, Dental, Disability and Life Insurance
Holistic Health & Well-being programs
Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
Vision and other Voluntary benefits and discounts
Paid time off & paid holidays
Paid Parental Leave (maternity & paternity)
Educational Assistance Program
Dress for your day
Company
Amrize
Amrize is a subsidiary of Holcim that offers construction projects for infrastructure, commercial and residential sectors. It is a sub-organization of Holcim.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.4B2025-06-23IPO
2025-04-07Debt Financing· $3.4B
Recent News
MarketScreener
2026-01-07
2026-01-07
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