Jackson Rancheria Casino Resort · 1 day ago
Specialist, Promotions
Jackson, CA
Full-time
Onsite
Entry, Mid Level
$24/hr - $31.20/hr
2+ years expJackson Rancheria Casino Resort is seeking a Promotions Specialist to work with the Promotions Manager and Marketing Systems Specialist. The role involves creating and executing successful promotions while ensuring outstanding guest service and coordinating with various departments for compliance and execution.
CasinoResorts
Responsibilities
Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines
Specializes in creating, planning, and executing successful promotions, offers, rewards, player events, and direct marketing programs for Players Club, Player Development lead generation, Web, Mobile App, Kiosk campaigns, Email and Social Media programs
Creates, plans and executes casino promotions, player packages and tournaments including theme, design, set-up, supplies, rules & regulations. Communicates and coordinates activities of off-site agencies, database suppliers, list brokers, and vendors as needed
Acts as point of contact for promotions and offers and coordinates with Dreamcatchers Club, Hosts, Slot, Table Games, Security, Surveillance, and any additional departments as required including vendors to ensure appropriate compliance, promotion set-up, and execution
Serves as promotion spokesperson on the casino floor before, during, and after promotions are executed
Specializes in trouble-shooting and problem resolution of offers, rewards, and promotions
Executes, supports and is present during promotions and events serving as the promotion lead and supporting Dreamcatcher’s Club team
Creates and adheres to approved design and execution of promotion (7575-113) budgets, plans, reports, mailers, entries, merchandise, prizes, certificates, and invitations from promotional and direct mail offers
Maintains assigned campaign correspondence, financial records and statistical reports as needed
Disseminates information (both oral and written) including approval process, department communications, and regulatory reporting. Records monthly promotion on-hold messaging and radio advertising as needed
Manages promotional money requests, necessary coupon orders, and facilitates pre- and post-promotion reporting
Manages inventory control, transport of items, and distribution of items to guests
Assists in Players Club by issuing player cards and reprints, distributing gifts, and any other services needed
Communicates effectively with all departments, customers, system vendors and Tribal Gaming Agency
Assists in ensuring promotional and direct mail messaging supports the JRCR brand and quality standards
Assists in pulling player database and marketing reporting systems and identifying target market segments
Assists in tracking and analyzing results of marketing programs and makes recommendations to the Promotions Manager if programs should be modified or enhanced
Assists in ensuring internal controls and compliance is adhered to
Assists with coordination activities of off-site agencies, database suppliers, list brokers, and vendors as needed
Assists in email and social media postings weekly, monthly, and/or as needed
Qualification
Required
Minimum High School level education
2-3 years related work experience in a marketing department; or 2-3 years casino work experience with an emphasis on communicating and interacting with players and guests
Communicates effectively with all departments, customers, system vendors and Tribal Gaming Agency
Assists in ensuring internal controls and compliance is adhered to
Preferred
Degree in Marketing or related field
2-3 years related experience Hospitality, Marketing or heavy guest service oriented position
Equivalent combination of education and experience or related work experience
Benefits
$1.00 per hour shift differential for any hours worked between 1000pm and 600am
Company
Jackson Rancheria Casino Resort
The Jackson Rancheria Band of Miwuk Indians was first recognized by the Federal Government in 1898.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase