NAVWAR · 1 day ago
DESK CLERK NF02
Beaufort, SC
Full-time
Onsite
Entry Level
1+ years expMarine Corps Community Services (MCCS) is looking for the best and brightest to join their team. The Desk Clerk is responsible for ensuring the efficient operation of the Lodging Facility, handling guest reservations, and providing world-class customer service.
GovernmentNon Profit
No H1B
U.S. Citizen Only
Responsibilities
Ensures the efficient operation of the Lodging Facility during assigned shift
Performs variety of clerical/technical duties in support of the reservation department
Answers reservation inquiries and determines availability
Creates reservation record; registers guest; assigns room and key card
Calculates and posts all charges to guest's account, presents statement, collects payment and maintains records on a Personal Computer
Coordinate guest services; maintain accurate room status information; monitor guest accounts; and notifies supervisor of delinquent accounts
Responsible for change fund
Answers telephone or operate telephone system
Relays messages to guests
Advises manager of any maintenance or guest problems
Calls emergency maintenance if warranted
Assists in training new employees
Provides information about location of activities and tourist attractions in the immediate area
May provide western union and video rental service
Stocks and sells alcoholic/nonalcoholic beverages and other retail merchandise
Provides World Class Customer Service with an emphasis on courtesy
Assists customers and communicates positively in a friendly manner
Acknowledges customers, smiles and makes eye contact
Asks questions to determine, verify and solve problems
Checks for satisfaction on the quality of goods and services
Takes action to solve problems quickly
Alerts the higher-level supervisor, or proper point of contact for help when problems arise
Adheres to safety regulations and standards
Uses required safety equipment, and observe safe work procedures
Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor
Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment
Performs other related duties as assigned
Qualification
Required
At least one year experience as a desk clerk or in progressively responsible clerical, office, or other work, which indicates the abilities to acquire the particular knowledge and skill to perform the duties of the job
Ability to operate a personal computer
Basic knowledge of business mathematics with experience in cash handling, operating cash register and computing charges
Ability to deal congenially and tactfully with others
This is a mixed position where the incumbent must be able to lift and carry objects up to 45lbs independently and objects over 45lbs with assistance
Must be twenty-one years of age or older
Benefits
Stability of Federal Civilian Service
People with passion for doing work that matters
Quality of Work Life Balance
Competitive Pay
Comprehensive Benefit Packages
Marine Corps Exchange and Base Facility Privileges
Company
NAVWAR
NAVWAR's mission is to identify, develop, deliver and sustain information warfare capabilities and services that enable naval, joint, coalition and other national missions.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Alex Phipps
Deputy Chief Technology Officer
Malcolm Potts
Chief Of Staff and Chief Operating Officer, Fleet Readiness Directorate
Recent News
SlashGear.com
2025-04-24
2023-04-08
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