Tim Kyle Co · 6 days ago
Dispatcher - Customer Service Representative
Westminster, MD
Full-time
Onsite
New Grad, Entry LevelTim Kyle Company, Inc. is a well-established organization known for delivering exceptional service since 1986. They are seeking a Dispatcher - Customer Service Representative who will coordinate technician schedules, optimize routes, and respond to customer inquiries, ensuring smooth job execution and customer satisfaction.
Construction
Responsibilities
Coordinating technician schedules
Optimizing routes
Responding to customer calls with professionalism and care
Tracking job progress
Updating the CRM system
Assisting with performance reports
Qualification
Required
Strong multitasking and organizational skills
Excellent verbal communication and active listening skills
Proficiency with CSM systems
Knowledge of basic electrical and HVAC terminology
Ability to handle high call volume while maintaining accuracy
Benefits
Medical
Dental
Vision
Paid holidays
Accrued vacation pay
A company-provided iPhone & laptop
Company
Tim Kyle Co
We are proud to have been named “Carroll’s Best” for 2018 by the citizen’s of Carroll County, Maryland.
Founded in 1986
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase