NEOGOV · 1 month ago
County Admin Support Specialist II / 61013327
NEOGOV is part of the South Carolina Department of Social Services, which focuses on protecting and strengthening the lives of children, families, and vulnerable adults. The County Admin Support Specialist II role involves performing various clerical functions and assisting clients with social work duties related to the SNAP and TANF programs in the Economic Services Division.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
The County Admin Support Specialist II performs a variety of routine and advanced clerical functions
Exercises judgment and uses knowledge of operations, programs, and general office procedures to make independent decisions in assisting the staff and clients in front office setting
Performs general social work duties related to the administration of the SNAP and TANF program in the Economic Services Division in the Abbeville County office to help restore or improve customer financial stability
Performs telephone and window receptionist duties for entire office and unlocks/locks front doors at opening/closing of business
Provides assistance in a timely and professional manner and directs/answers client inquiries about programs/services to proper staff
Returning phone calls as required
Receives, opens, logs and runs postage on mail
Responsible for processing SNAP/TANF applications, annual and semiannual renewals, accommodating paperwork, and DSS client case printouts
Makes copies of supporting documentation and scans into SCOSA and rotate work according to RSW procedures
Solves procedural problems using CHIP and SCOSA
Receives payments and writes receipts for all overpayment claims
Prepares cash logs for all incoming monies and completes bank reconciliation monthly
Functions as back up for EBT / Vehicle Coordinator and Acumatica system
Receives, opens, stamps, and distributes all drop box and incoming mail to appropriate individuals or folders in SCOSA, and prepares outgoing and courier mail daily
To ensure that personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed of
To protect the agency networks and applications by safeguarding systems, equipment, and data
Participate in Red Cross training and shelter duty or other emergency shelter/services as directed
Performs other related duties as required
Performs job delivery and /or performance with positive or appropriate customer service delivery to clients, the public and co-workers as an integral requirement
Qualification
Required
A High School Diploma and two (2) years of clerical experience
An Associate Degree in secretarial science or a related field
A Bachelor's Degree may be substituted for all or part of the work requirements
Selected positions may require the ability to type at a corrected rate of 35 words a minute
Must possess a valid driver's license and have access to and be able to operate a motor vehicle
Individuals must comply with necessary field work assignments
Benefits
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
State Retirement Plan and Deferred Compensation Programs
Health insurance
Dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement plan options
South Carolina Deferred Compensation Program
Tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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