USAJOBS · 18 hours ago
Social Worker-Clinical Operations Manager
Chico, California, USA
Full-time
Onsite
Mid, Senior Level
$146K/yr - $190K/yr
1+ years expThe VA Northern California Health Care System is seeking a Clinical Operations Manager for their Social Worker position. The role involves overseeing the Behavioral Health Interdisciplinary Program (BHIP) team and ensuring efficient delivery of mental health services to Veterans at the Chico and Yuba City clinics.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Ensures efficient delivery of services related to BHIP program, involving both day-to-day operations and long-term planning and growth
Attends and/or facilitates regularly scheduled treatment team meetings to ensure efficiency and continuity of service delivery
Assists the BHIP Program Manager by managing and monitoring appropriate performance indicators, making adjustments as needed to assure adherence to programmatic expectations
Provides oversight to BHIP team operations in order to assure comprehensive provision of collaborative care
Assists the BHIP Program Manager by managing, monitoring, and adjusting site-based and individual productivity metrics to address inefficiencies and assure systemic growth
Provides local operational oversight around utilization, bookability, and performance metrics, assures grid accuracy and maintains DSS mapping to meet programmatic expectations
Hires and trains all BHIP staff at a given site
Coordinates with professional leads for those professions outside of Social Work
Resolves informal complaints and grievances; develops work improvement plans, recommending personnel actions as necessary
Effects disciplinary measures as appropriate to the authority delegated in this area
Reviews and approves or disapproves leave requests
Assures that subordinates are properly trained and fully comply with the provisions of the safety regulations
Establishes and monitors clinic profiles in terms of availability, utilization and scheduling, and staff productivity
Reports gaps in resources, either personnel or equipment, in a timely manner to the ACOS Office and appropriate management team members
Attends site management meetings and serves as a liaison with delegated authority as needed to address site specific operational concerns
Works with the facility management to maintain a clear understanding of policy and up to date procedures concerning local safety issues, disaster planning, and related preparedness concerns
Communicates with other MH Managers and MH Administrative Officer regarding any space needs or issues at a given site. This includes acting as the MH POC and MH liaison, directing issues to and reporting back from the appropriate authority
Coordinates with and serves as MH liaison to Telehealth, BDMS, Clinical Informatics, IT and other services as needed in order to facilitate efficient clinical operations and address local problems across programs
Completes assigned Performance Improvement activities at the program, service line and medical center level
Coordinates with facility management to assure that engineering and physical plant concerns are addressed in a timely manner
Participates in root cause analysis and addresses action plan items related to patient safety and patient care issues
Diagnostic assessment of the patient's present mental and social functioning based on developmental and vocational history that can be used by others for treatment planning or disability rating purposes
Use of the DSM 5-TR to make clinical assessments and develop psychotherapeutic modalities including referral to a psychiatrist for prescription of appropriate medications or clarification of diagnosis
Represent VA NCHCS at professional community group/events and committees, in conferences/meetings with higher ranking managers, supervisors, and staff from other disciplines or work units, and/or with representatives of local public interest groups, congressional district offices and employees of state and local governments, as requested
Other duties as assigned
Qualification
Required
You must be a U.S. Citizen to apply for this job
Selective Service Registration is required for males born after 12/31/1959
Must be proficient in written and spoken English
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements
Must pass pre-employment physical examination
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
Complete all application requirements detailed in the 'Required Documents' section of this announcement
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE)
Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited
A doctoral degree in social work may not be substituted for the master's degree in social work
Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level
English Language Proficiency: Social workers must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, chapter 3, section A, paragraph 3j
Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment
Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience
Individuals assigned as Supervisory Social Workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure
Ability to independently organize work, set priorities, and meet multiple deadlines
Skill in a range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement
Ability to ensure provision of clinical social work services by supervised social workers
Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties in an accurate and timely fashion
Ability to analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance, and productivity within the service
Ability to provide staff training and development
Benefits
The Education Debt Reduction Program (EDRP), a student loan payment reimbursement program
Company
USAJOBS
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