Fox World Travel · 1 week ago
Sales Director - Group, Meetings and Incentive Programs
Oshkosh, WI
Full-time
Hybrid
Lead/Staff, Director/Executive
$85K/yr - $90K/yr
5+ years expFox World Travel is one of Wisconsin’s largest travel companies, dedicated to providing exceptional customer experiences. The Sales Director is responsible for achieving sales goals related to meetings and incentives, developing strategic sourcing and contract strategies, and managing client relationships to ensure satisfaction and profitability.
Travel
Responsibilities
Developing consultative relationships with client decision makers and executives and educating them on the Meetings and Incentives value proposition
Establishing and implementing an effective sales process including pursuing, cultivating, and following up on sales leads, making necessary sales calls, as well as developing and executing compelling sales presentations and proposals that lead to the successful closing of contracts
Managing the proposal and contracting process, ensuring high-quality results and delivery of final documents according to required specifications and deadlines
Negotiating terms and conditions of Meetings and Incentives service agreements ensuring expectations are met or exceeded for annual assigned revenue targets
Obtaining quality control review and present personally negotiated contracts to manager for final review and approval
Review and approve other similar contracts created by Meetings and Incentives team members as part of the quality control process
Collaborating with Sourcing Managers to develop sourcing and contracting strategies and process efficiencies to lower costs, increase profitability, strengthen vendor relationships, and maintain or improve client satisfaction and program results
Directing the sourcing, product and proposal development, pre-sale costing, negotiations, contract and service agreement development activities in the procurement process
Proficiently sourcing Request for Proposal (RFP) to hotels, cruise lines, Destination Management Companies (DMCs), wholesalers and other vendors; initiate preliminary negotiations
Evaluating vendor proposals for accuracy, clarifying responses, and negotiating best possible pricing and concessions
Creating proposal pricing based on established guidelines; creating preliminary budgets, securing and documenting cost savings data for clients
Holding and blocking space; releasing space not needed on a timely basis
Developing accurate client contracts and pricing agreements along with initial deposit invoice
Keeping abreast of technical and non-technical services offered by Fox while maintaining awareness and proficiency on client facing technology
Utilizing Salesforce to record and manage all sales activity; maintaining and updating pipeline report of potential clients/contacts with appropriate information. Preparing regular reports including client contacts established and results of sales activities
Maintaining regular, consistent involvement with program management and group air operations on all aspects of client programs to ensure quality of final product. Coordinating site inspections and preparation of site inspection materials for clients
Maintaining purchasing and proposal tracking reports, internal sales and revenue documentation, workload activity reports
Being knowledgeable of competitor information, industry changes, leading-edge strategic sourcing processes, best practices, new suppliers, services, and venues. Being proactive with ideas and provide creative solutions for new trends
Participating in and contribute to corporate travel sales and account management collaborations, meetings, and planning
Updating knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks
Maintaining a favorable and collaborative working relationship with co-workers in all departments to foster an environment of trust and mutual respect
Driving standards and best practices whenever possible and effectively foster a culture of engagement
Enhancing the organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Being innovative and recommending new approaches, policies, and procedures to effect continual improvements in efficiency of operations and services performed
Other duties, projects and alternate assignments as determined by business need
Qualification
Required
A bachelor's degree in business, sales, marketing, or related field preferred
Minimum of five years' experience B2B selling, ideally group travel, event and/or meeting service(s)
Knowledge of the meetings and incentives travel industry; prior industry experience strongly preferred
Strong creative, strategic, analytical, organizational, and personal sales skills
The ability to initiate and build positive relationships with all levels both internally and externally
Successful track record for interacting with multi-level relationships within accounts
Communicate with confidence and create a credible impression to clients, both written and verbal (one-on-one, small groups, and to large audiences)
The ability to deliver clear, compelling presentations to all levels within an organization and effectively manage group interaction throughout the presentation
Strong understanding of meetings and incentives procurement, technology, and group travel operations
Thorough understanding of purchasing technologies, negotiation and contracting processes and practices
Effective time-management skills and ability to work in a deadline-driven environment; ability to handle multiple tasks simultaneously and establish work priorities
Advanced working knowledge and proficiency in Microsoft Office applications, along with strong technical skills
Self-motivated and demonstrated initiative with a strong commitment to personal goals, objectives and work ethic
Working knowledge of Cvent and Salesforce platforms (a plus)
Destination knowledge and experience as it applies to group travel
Ability to work flexible hours to meet the needs of the client
Willingness and ability to travel to client locations throughout the United States; frequent overnight travel is required
A passport for international travel (or the ability to obtain a passport)
Preferred
Strategic selling, negotiation, and relationship management skills
Personal effectiveness/credibility and are results oriented
Organizational, planning and research skills
Customer-focus and service-oriented
Communication proficiency – verbal and written with appropriate use of grammar
Information gathering and monitoring skills
Change management skills and are highly adaptive
Strategically oriented, with the ability to collaborate
Sound judgment and decision-making ability
Attention to detail and accuracy
The ability to comfortably deal with highly complex situations
Flexibility with the ability to work efficiently and effectively with frequent interruptions
Benefits
Competitive wages
Flexible time off (vacation, sick, personal)
FAM Adventure Bucks to help you explore the world
Remote/hybrid work
A full benefit package including medical, dental, vision, long-term disability, company-sponsored life insurance and short-term disability
Tuition reimbursement
401(k) contributions
Company
Fox World Travel
Fox World Travel is a travel & tourism company specializing in travel management programs.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Chip Juedes
CEO
H
Harold H. Juedes
Founder
Recent News
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2023-12-23
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