Compucom Staffing · 6 hours ago
Field Service Technician
Gilroy, CA
Full-time
Onsite
New Grad, Entry Level
$16.87/hr - $24.75/hr
0+ years expCompucom Staffing is seeking a qualified Field Service Technician to join their team. The technician will provide end-user support, maintain and repair computer systems and peripherals, and train employees on product usage.
ConsultingDeliveryInformation TechnologyStaffing Agency
No H1B
Responsibilities
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
Documents, maintains, upgrades or replaces hardware and software systems
Supports and maintains user account information including rights, security, and systems groups
Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
Determines and recommends which products or services best fit the customers' needs
Qualification
Required
Must have a reliable vehicle
Valid license
Clean MVR
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
Documents, maintains, upgrades or replaces hardware and software systems
Supports and maintains user account information including rights, security, and systems groups
Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
Determines and recommends which products or services best fit the customers' needs
Strong people / customer service skills and be able to build relationships and rapport
Strong written, communication, and documentation skills
Must be able to work independently, is self-motivated and self-disciplined, and not afraid to ask questions if unsure about something
Preferred
Associate's degree or its equivalent
CompTIA A+ certification (can obtain within 6 months of hire)
Minimum 0 to 3+ years of experience in the field or in a related area
Familiar with a variety of the field's concepts, practices, and procedures
Performs a variety of complicated tasks
Works under immediate supervision
A certain degree of creativity and latitude is required
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
Disability plans
Employee Assistance Program
Paid holidays (up to 6 days annually)
Paid time off (minimum of 10 days annually)
Paid parental leave (minimum of 10 days annually)
401(k)
FSA/HSA pre-tax benefits
Company
Compucom Staffing
Our mission is to provide exceptional IT talent and scalable staffing solutions that enable our clients to be more agile and productive.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase