Roberts Resorts & Communities · 2 days ago
IT Systems Administrator (I & II)
Scottsdale, AZ
Full-time
Onsite
Senior Level
5+ years expRoberts Resorts & Communities is a fast-growing hospitality and community platform operating around 25 locations nationwide. They are seeking an IT Systems Administrator who will be responsible for day-to-day IT operations, handling Tier 1 and Tier 2 issues, managing Microsoft 365, and ensuring clean access control and documentation across multiple sites.
Real Estate
Hiring Manager
Gilbert Cardenas, PHR
Responsibilities
Handle Tier 1 issues without drama
Own Tier 2 escalations without panic
Prevent repeat problems instead of “resetting passwords forever”
Keep identities, devices, and vendors clean and under control
Coordinate providers instead of chasing them
Document like a professional, not a hobbyist
Be the first and second line of support across ~25 locations
Administer Microsoft 365 like you actually understand it
Manage endpoints, patching, and standards across a mixed environment
Troubleshoot basic network and connectivity issues across multiple sites
Coordinate telecom, VoIP, ISPs, and contractors without babysitting
Own onboarding and offboarding so access is clean, fast, and accurate
Maintain inventories, renewals, credentials, and documentation that make sense
Reduce repeat issues through real root-cause fixes
Keep security tight without slowing the business down
Communicate clearly when things break and when they’re fixed
Qualification
Required
5+ years in IT support/admin roles
Handle Tier 1 issues without drama
Own Tier 2 escalations without panic
Administer Microsoft 365 (users, groups, licensing, MFA, security, mail flow)
Manage endpoints, patching, and standards across a mixed environment
Troubleshoot basic network and connectivity issues across multiple sites
Coordinate telecom, VoIP, ISPs, and contractors without babysitting
Own onboarding and offboarding so access is clean, fast, and accurate
Maintain inventories, renewals, credentials, and documentation that make sense
Reduce repeat issues through real root-cause fixes
Keep security tight without slowing the business down
Communicate clearly when things break and when they're fixed
Think in root causes, not band-aids
Be organized, direct, and allergic to chaos
Document because it saves time, not because someone told you to
Talk to non-technical people without sounding condescending
Not disappear when things get hard
Benefits
Medical, Dental, Vision (you + dependents)
Employer-paid life insurance
Voluntary coverage options (STD, LTD, Accident, Critical Illness, Pet, Legal)
80 hours PTO + 11 paid holidays
401(k) with 3% company match
Complimentary stay at one of our resorts
A culture where competent people are trusted to do real work
Company
Roberts Resorts & Communities
Roberts Resorts and Communities has been an owner and operator of family Communities and RV Resorts for over 55 years. The founder’s, R.C.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase