KBS - Kellermeyer Bergensons Services, LLC · 1 hour ago
Account Manager
United States
Full-time
Remote
Entry, Mid Level
$70K/yr - $100K/yr
2+ years expKellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, and they are seeking an Account Manager to manage and nurture relationships with clients. This role is responsible for ensuring client satisfaction, retention, and growth while onboarding new clients and identifying sales opportunities.
HospitalityRetailRetail Technology
Responsibilities
Serve as the primary point of contact for assigned clients, maintaining strong, positive relationships
Manage key accounts, focusing on account growth, retention, and satisfaction
Identify and pursue upselling and cross-selling opportunities to maximize sales potential
Assist in the development and execution of sales and account growth strategies
Work with Sales and onboarding team to ensure a smooth transition from sales to account management
Address client inquiries and service needs promptly and professionally
Escalate complex service issues or high-value opportunities to senior staff or specialized departments as necessary
Ensure that client information is accurately maintained in CRM systems
Monitor account performance against goals and report regularly to management
Monitor and analyze client KPIs, working with Operations to develop and manage Corrective Action Plans as required
Regularly visit client site locations to review scope of work execution and build client relationships, aligned to the strategic account plans and escalations/action plans as required
Conduct Quarterly Business Review (QBR) process with each assigned customer
Qualification
Required
2-5 years client relationship management, account management, or a similar customer-facing role
Ability to sell additional KBS services to existing accounts
Proficient with MS Word, Outlook, Excel and PowerPoint
Strong communication skills; active listener
Experience building customer relationships
Strong organization and time management skills
Ability to travel up to 20% Nationwide
Preferred
Experience using Salesforce preferred
Benefits
Paid Time Off
Paid Holidays
Sick Time
Life Insurance
Short Term Disability – Employer paid
Long Term Disability
Supplemental Health Insurance (E.G., Accident)
401k plan with a match or Non-qualified Deferred Compensation Plan
Pet Insurance
PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics
Company
KBS - Kellermeyer Bergensons Services, LLC
KBS is a trusted partner to leading operations and facility managers across North America.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$250MKey Investors
Capital One
2025-09-30Debt Financing· $250M
2024-03-25Private Equity
2019-10-22Acquired
Leadership Team
Thais Kano
CEO of JPC Cleaning Services LLC
Paul Forgue
Chief Financial Officer
Recent News
Company data provided by crunchbase