Navan · 3 hours ago
Core Launch Manager
New York, NY
Full-time
Onsite
Entry, Mid Level
$96K/yr - $160K/yr
1+ years expTripactions is a company focused on travel and expense management solutions. They are seeking a Core Launch Manager to oversee the implementation and launch of their platform for growth customers, ensuring a smooth onboarding experience through strategic project management and collaboration with internal teams.
Business TravelFinancial ServicesPaymentsSoftware
Responsibilities
Launch new travel and expense customers on Navan within our core PLG segment
Develop trusted advisor relationships with clients (from program administrators up to C-suite) to ensure program goals are aligned, and that clients are unlocking maximum value from partnering with Navan to manage their T&E programs
Work closely with the Account Executive team to align on launch and validate customer’s use case
Manage pre launch alignment, configuration, customer go-live, user trainings, check in calls and launch review
Lead smooth customer pass off to designated Account Manager post launch cycle
Meet or exceed launch revenue goals
Deeply understand Navan’s product offerings and understand what is necessary based on the customer’s use case
Willingness to travel to customer sites for launch if necessary
Collaborate with product, marketing and engineering teams to provide feedback and insights on launch processes to improve PLG approach
Participate in bi-weekly feedback sessions with the extended PLG team, contribute to respective PLG projects & initiatives
Qualification
Required
1.5-2+ years of working experience within an account management, customer success, product focused role, or customer facing role
Strong communication and presentation skills
Ability to work cross functionally with different teams and be proactive in finding solutions to customer inquiries
Technical: Ability to troubleshoot product issues and learn the necessary processes required
Strategic: Digs deep with customers to understand their goals and thinks outside the box on improving processes
Organized: Understands when to prioritize tasks, updates on launch status internally and handle multiple launches at once
Passionate about solving problems and providing feedback/insights to different cross functional teams
Product Expert: Willingness to be a quick learner and be very product oriented (this is a very product focused role)
Highly driven individual who will bring high energy to the growing team, excited to contribute to customer's initial success on Navan, passionate about career growth, is a team player and is stoked to add to a fun team work culture
Preferred
Bachelor's degree preferred or similar work experience
Company
Navan
Navan provides travel, expense, and corporate card management to automate manual processes and drive spend visibility.
1001-5000 employees
H1B Sponsorship
Navan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (45)
2024 (22)
2023 (38)
Funding
Current Stage
Public CompanyTotal Funding
$2.25BKey Investors
Goldman Sachs Bank USACoatueGreenoaks
2025-10-30IPO
2025-04-07Convertible Note
2022-12-08Debt Financing· $400M
Leadership Team
Ariel Cohen
CEO and Co-Founder
Carlos Avelar
Account Executive
Recent News
2026-01-23
Company data provided by crunchbase