Remote Collections- Bilingual (Spanish) - Houston, TX jobs in United States
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TSI - Transworld Systems Inc. · 14 hours ago

Remote Collections- Bilingual (Spanish) - Houston, TX

TSI - Transworld Systems Inc. is seeking a Remote Collections Representative to join their team. The role involves managing outbound and inbound calls related to past due accounts and securing payments. Candidates must be fluent in both English and Spanish and possess prior collections experience.

AnalyticsCRMFinancial ServicesMarketingOutsourcing

Responsibilities

Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due

Qualification

Collections experienceFluency in SpanishFDCPA knowledgeProfessional phone etiquetteCustomer service aptitudeMultitaskingNegotiating skillsProblem solvingConfidentialityEffective communication

Required

Fluency In Both English And Spanish Is Required
1-3 years of previous collections experience is required
High School diploma or equivalent
2 years previous call center experience
Professional phone etiquette and solid negotiating skills
Positive attitude and strong customer service aptitude
Ability to problem solve and multitask
Willingness to maintain confidentiality
Ability to exchange accurate information effectively over the phone
Broadband internet connection (No DSL, or Dial Up)
Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
Speed Test Results: 25 mbps download, 20 mbps upload

Preferred

FDCPA knowledge preferred

Benefits

Paid training
Team-oriented work environment
Growth opportunity
Generous bonus opportunity
Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Company

TSI - Transworld Systems Inc.

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Transworld Systems Inc.

Funding

Current Stage
Late Stage

Leadership Team

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Angela Armstrong
Executive Vice President & General Manager
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