Puffy · 12 hours ago
Estate & Fleet Manager (Remote)
Puffy is a company that specializes in luxury hospitality and private wealth management, seeking an Estate & Fleet Manager to oversee a portfolio of international properties and vehicles. The role involves managing property maintenance, vendor negotiations, and leveraging AI tools for operational efficiencies while building a global operations framework.
E-CommerceHome Decor
Responsibilities
Oversee a portfolio of international properties and vehicles on behalf of a Forbes Council CEO
Serve as the primary point of contact for all third-party vendors and service providers, negotiating contracts and approving expenditures to ensure cost discipline across the portfolio
Day-to-day, oversee property maintenance and complex repairs across international jurisdictions while managing the full vehicle fleet lifecycle—scheduled maintenance, insurance, and transport coordination
Leverage AI tools to drive efficiency and documentation while building the operational infrastructure that enables seamless management of a complex, multi-jurisdictional portfolio
Build a Global Operations Framework from Scratch by designing comprehensive House Manuals, SOPs, and operational systems that scale across international properties
Direct support to a Forbes Council CEO and gain firsthand exposure to UHNW decision-making and family office operations
Manage household staff across multiple service functions (housekeeping, culinary, security, grounds)
Own the full people lifecycle—hiring, development, performance management—building GM-level leadership experience that translates across industries
Qualification
Required
5+ years in private estate management or luxury hospitality operations (hotel/resort management)
Demonstrated experience leading teams of 10+ across multiple service functions
Direct accountability for HR processes: scheduling, payroll, performance reviews, hiring, and separations
Multi-property, multi-country portfolio oversight
Prior experience supporting UHNW principals or family office environments
Proven ability to build operational frameworks and SOPs from the ground up
Fleet management experience (maintenance scheduling, insurance, logistics)
Strong vendor negotiation and budget management capabilities
Demonstrated fluency with AI tools (e.g., ChatGPT, Claude) for workflow optimisation, documentation, and operational decision support
Fluent English; additional languages advantageous
Preferred
Formal credential in hospitality management (Starkey International, British Butler Institute, or equivalent)
Experience integrating newly acquired properties into existing operational frameworks
Familiarity with smart home and property automation systems
Benefits
Comprehensive medical, dental, and vision insurance
Generous Paid Time Off (PTO) + Public holidays
AI First organization with access to AI-native tool stack
Remote First: Work from the comfort of your home office
Learning & development opportunities
International team collaboration (14+ nationalities)
Eligibility for selection to the Leaders Club — an elite recognition program featuring premium wellness memberships, exclusive networking with senior leadership, and annual leadership retreats
Eligibility for nomination as 'We Are' Champion of the Month — monthly recognition with gift vouchers and company-wide celebration for exceptional contributions
401(k) with Company Match
Free Puffy mattress post 6 months completion
$1,000 Puffy/Halo Board store credit post 1 year completion
Company
Puffy
Puffy is a California-based company committed to developing best mattresses & bedroom products to help customers achieve optimal sleep.
Funding
Current Stage
Growth StageRecent News
2025-07-08
Business Insider
2025-03-01
2024-05-23
Company data provided by crunchbase