GoldenCare USA · 12 hours ago
Business Development Liaison
San Diego, CA
Full-time
Hybrid
Mid Level
$80K/yr - $200K/yr
3+ years expGolden Care is a dedicated provider of compassionate, non-medical home care throughout San Diego County. The Business Development Liaison is responsible for cultivating and maintaining strong referral relationships to drive growth in non-medical home care services, focusing on outreach and networking to meet sales targets.
Financial ServicesHealth Care
Responsibilities
Proactively establish, manage, and expand referral relationships with hospitals, senior centers, rehabilitation facilities, case managers, discharge planners, social workers, estate planners, fiduciaries, long-term care brokers, concierge physicians, geriatric care managers, and community organizations to generate new business opportunities
Conduct consistent in-person outreach activities, including face-to-face visits, relationship check-ins, and timely follow-ups with referral partners to boost referrals and drive revenue growth
Represent Golden Care at networking events, health fairs, and community outreach initiatives to promote our services, broaden professional connections, and enhance brand visibility
Educate referral sources, potential clients, and their families about Golden Care’s non-medical home care services—such as companionship, personal care, and homemaking—using a consultative, solution-focused sales approach
Consistently meet or exceed monthly outreach, referral, and conversion targets set by the Business Development Director, maintaining a motivated and purpose-driven attitude
Accurately document all outreach efforts, referral discussions, lead statuses, and outcomes within the CRM system, ensuring detailed post-call notes are entered daily and promptly
Exhibit meticulous attention to detail in documentation, follow-up activities, and referral processes to facilitate precise reporting and seamless intake coordination
Provide actionable feedback from the field regarding referral patterns, client needs, competitor activities, and emerging market opportunities in order to support strategic business development initiatives
Support the onboarding of new referral partners, ensuring a smooth, professional referral process from initial contact through the start of client care
Stay well-informed about industry trends, community demands, and local market dynamics to identify new sales opportunities and reinforce existing relationships
Collaborate effectively with the Golden Care team, fostering a positive and uplifting work environment
Engage with the Business Development Director to leverage additional team resources for a collaborative approach to business, including inviting support for calls, luncheons, and events where added personnel could benefit client accounts
Participate actively in the on-call rotation with other team members as needed
Qualification
Required
Minimum of three years of experience in community outreach, sales, or business development
Demonstrated ability to build strong relationships, influence key decision-makers, and achieve referral-based sales goals - with a proven history of success
Outstanding interpersonal, communication, and presentation skills
Openness to receiving feedback and coaching aimed at business growth and enhancing communication skills
Strong organizational, time management, and follow-up abilities
Valid driver's license and reliable transportation to support frequent daily travel within San Diego County
Desire to succeed and strong work ethic
Experience building connections with people in an ethical and thoughtful way. Representing Golden Care with excellence
Preferred
Bachelor's degree in marketing, communications, healthcare, or a related field is preferred
Proficiency in CRM systems ideal
Microsoft Office Suite knowledge is a plus
Benefits
Competitive salary with performance-based incentives.
Flexible remote work environment supporting work-life balance.
Opportunities for professional growth and development.
Supportive and collaborative team culture.
PTO: Unlimited PTO.
Medical, Dental and Vision: Available after 60 days of employment.
401K: Available after 1 year of employment at a minimum of 1,000 hours worked.
You will be provided with a work laptop and a cellphone.
Company
GoldenCare USA
GoldenCare is an insurance company that provides Medicare supplement and medicare advantage plans solutions.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-05-01Acquired
Company data provided by crunchbase