Hathway: Now Bounteous · 21 hours ago
Senior Director, Program Delivery & Product Management
Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. They are seeking a Senior Director, Program Delivery & Product Management to drive the delivery of complex digital solutions, blending the roles of Program Manager, Project Manager, and Product Manager. This role involves managing full-lifecycle delivery of integration design and technical projects across modern technologies and cloud/data platforms.
Internet
Responsibilities
Lead cross-functional teams across technical disciplines and geographies to deliver enterprise cloud, data, and digital experience projects
Manage projects using both Agile/Scrum and traditional Waterfall methodologies, tailoring the approach to client needs
Create and maintain detailed project plans, budgets, timelines, and resource allocations
Proactively identify and mitigate project risks, manage issues and dependencies, and ensure transparency of progress via tools such as Jira, Confluence, MS Project, or Smartsheet
Translate client business goals into well-scoped product requirements and deliverables
Serve as the client-facing product and delivery lead for engagements, guiding discovery, requirements gathering, prioritization, and backlog management
Write clear, actionable documentation including BRDs, user stories, acceptance criteria, and sprint goals
Serve as a liaison between client stakeholders, creative teams, engineering, and QA
Facilitate efficient meetings and decision-making forums with internal and external stakeholders
Drive continuous process improvement and adoption of best practices in delivery methodology, data, and product engineering
Foster a collaborative, high-performance environment across internal teams and external partners
Mentor junior team members and delivery staff to support their career development
Coordinate efforts with external vendors and technology partners to meet project objectives
Qualification
Required
Exceptional communication skills
Deep knowledge of SDLCs (Agile and Waterfall)
Ability to guide both business and technical stakeholders toward successful outcomes
Lead cross-functional teams across technical disciplines and geographies to deliver enterprise cloud, data, and digital experience projects
Manage projects using both Agile/Scrum and traditional Waterfall methodologies, tailoring the approach to client needs
Create and maintain detailed project plans, budgets, timelines, and resource allocations
Proactively identify and mitigate project risks, manage issues and dependencies, and ensure transparency of progress via tools such as Jira, Confluence, MS Project, or Smartsheet
Translate client business goals into well-scoped product requirements and deliverables
Serve as the client-facing product and delivery lead for engagements, guiding discovery, requirements gathering, prioritization, and backlog management
Write clear, actionable documentation including BRDs, user stories, acceptance criteria, and sprint goals
Serve as a liaison between client stakeholders, creative teams, engineering, and QA
Facilitate efficient meetings and decision-making forums with internal and external stakeholders
Drive continuous process improvement and adoption of best practices in delivery methodology, data, and product engineering
Foster a collaborative, high-performance environment across internal teams and external partners
Mentor junior team members and delivery staff to support their career development
Coordinate efforts with external vendors and technology partners to meet project objectives
Travel to client locations in New Jersey and Ohio, up to two times per month
Preferred
12+ years' experience in project/product management consulting roles focused on product engineering, cloud, data, and/or digital platforms and experience technologies
Experience developing executive-facing product roadmaps, writing and managing user stories, sprint plans, project timelines, and documentation in tools like Jira, Confluence, Smartsheet, and MS Office
Deep understanding of the software development lifecycle, from sales and strategy to delivery
Exceptional communication, facilitation, and client management skills
Ability to manage multiple projects or workstreams simultaneously in a fast-paced, matrixed environment
PMP and/or Scrum Master certification preferred
Experience working in regulated industries (e.g., financial services, healthcare, industrial) and familiarity with compliance frameworks (PCI, SOX, CAN-SPAM) is a plus
Experience with Adobe and/or Drupal platforms and related applications and digital marketing solutions is a plus
Digital agency or consulting background is highly desirable
Company
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