Carolina Health Centers, Inc. · 1 day ago
Customer Service Representative
Greenwood, SC
Full-time
Onsite
New Grad, Entry LevelCarolina Health Centers, Inc. is seeking a Customer Service Representative to assist in pharmacy operations under the supervision of the Chief Pharmacy Officer and the Pharmacy Operations Manager. The role involves helping patients with prescription orders, maintaining accurate records, and ensuring compliance with HIPAA regulations while providing excellent customer service.
Health CareMedicalNon ProfitWellness
Responsibilities
Assist the pharmacist by helping patients who are dropping off or picking up prescription orders
Helping create a profile of the patient’s demographic and insurance information
At the point of sale, verify that patients receive correct prescriptions and that HIPAA regulations are followed
Maintain knowledge of loss prevention techniques and maintain accurate POS and cash records
Check-in wholesale orders, place merchandise on shelves and verify all associated paperwork
Communicate with patients and others by using the telephone or other electronic means to receive refill prescriptions or other related pharmacy information
Always greeting patients or visitors in a respectful and professional manner
Other duties as assigned
Qualification
Required
Able to read, write, and communicate effectively orally and in writing
Proficient in use of computer and keyboard
Able to efficiently and accurately conduct payment transactions, including making correct change for cash payments
Able to establish and maintain effective working relationships
Knowledge of HIPAA and ability to maintain confidentiality
Able to manage self and environment calmly and appropriately in stressful situations
Stand for extended periods of time
Able to push, pull and reach, sit, stoop and stretch
Have full range of body motion
Have the hand-eye coordination and manual dexterity needed to operate a computer, telephone, copier and medical equipment
Required to talk and hear
Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Preferred
Desirable to have successfully completed high school or GED equivalent
Desirable to have experience as retail cashier
None required
Company
Carolina Health Centers, Inc.
Carolina Health Centers, Inc. (CHC), formerly MEGALS Rural Health Association, was formed by a group of interested citizens.
Founded in 1977Greenwood, South Carolina, USA
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Locke Simons
Chief Medical Officer
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