Indiana University · 8 hours ago
Director of Engagement (Alumni Relations Consultant)
Bloomington, IN
Full-time
Onsite
Lead/Staff, Director/Executive
$80K/yr - $90K/yr
5+ years expIndiana University is a leading institution for the study of music, particularly through its Jacobs School of Music. The Director of Engagement will lead strategies for donor engagement and manage programs that connect alumni and students to enhance philanthropic participation.
Higher Education
Responsibilities
Leads the strategy for early-stage donor engagement across the Jacobs School of Music's national and international alumni, parent, audience, and friend communities, with primary focus on activating current non-donors, lapsed donors, and minimally engaged constituents
Designs and implements scalable engagement and marketing strategies that reach and resonate with large (1000+), geographically dispersed populations, strengthening awareness, affinity, and readiness for philanthropic participation
Develops and manages intentional pathways that move constituents from engagement to first-time and repeat giving, increasing annual giving participation and building a sustainable global donor pipeline for colleagues who manage leadership annual, major, and planned gifts
Partners closely with Annual Giving, Development Officers, and IU Foundation Advancement Services to align global engagement activity with solicitation strategies, segmentation models, and donor lifecycle progression
Oversees broad-based engagement channels, including digital communications, affinity networks, volunteer pathways, and alumni programs, that serve as primary entry points into philanthropy for a worldwide audience rather than event-centric touchpoints
Establishes engagement as a measurable advancement function by defining, tracking, and analyzing KPIs such as non-donor activation, first-time donor conversion, participation rates, retention, and pipeline progression across domestic and international constituencies
Collaborates with Marketing and Communications to deliver consistent, high-volume messaging that connects Jacobs mission, artistic excellence, and donor impact to mass audiences on a national and international scale
Partners with the IU Foundation and campus advancement teams to leverage CRM tools, analytics, and dashboards to inform strategy, evaluate ROI, and continuously improve global engagement-to-giving outcomes
Serves as a member of the Jacobs Development leadership team, contributing to campaign planning with emphasis on participation growth and future donor development across markets. Supervises both part time and full time (remote working and hybrid schedules) staff, fostering a culture focused on scale, accountability, and measurable pipeline outcomes in a globally connected environment
Leads the planning, development and implementation of alumni programs and major ceremonies/events that complement and advance the goals of university alumni and development offices, academic units and student life
Identifies and cultivates relationships with both alumni and students to promote engagement as volunteers on committees and in programs and as dues paying members of the alumni association
Develops and manages a portfolio of alumni, volunteers, donors and prospects. Collaborates with other units on fundraising efforts and events
Collaborates with internal department partners and volunteer leaders to develop plans and implement programs (professional development, celebrations, fundraising) that connect students and alumni and increase engagement and participation of the local service community and the worldwide alumni community and supporters
Establishes and coordinates opportunities that retain students and alumni in a lifelong relationship connected to the university
Oversees the design and production of alumni-related marketing and communication, including online, social media and web content
Manages unit operations and budgets; may manage a team of staff
Qualification
Required
Bachelor's degree in related field
5 years in alumni relations, development, event planning, public affairs, marketing, and/or volunteer management
Ability to build strong customer relationships
Articulate and responsive to colleagues
Ability to lead/manage others
Ability to drive multiple projects to successful completion
Strong verbal communication and listening skills
Ability to simultaneously handle multiple priorities
Maintains a high degree of professionalism
Demonstrated experience creating and utilizing social media networks
Ability to exercise initiative, work both independently and effectively as a team member
Preferred
Master's degree
Demonstrates success in marketing and/or early-stage donor development for large national or international constituencies, including non-donor activation and first-time donor acquisition
Strong experience with marketing and annual giving strategy and donor lifecycle management in complex, geographically dispersed environments
Proven ability to design and execute large-scale engagement or marketing initiatives reaching 10,000+ constituents across multiple regions or countries
Experience using segmentation, data analysis, and performance metrics to improve acquisition, conversion, and retention at scale
Familiarity with CRM systems and reporting tools, with demonstrated ability to translate engagement data into fundraising strategy
Experience collaborating with annual giving, development, and marketing teams to align engagement with solicitation, stewardship, and campaign goals
Demonstrates leadership experience managing staff or cross-functional teams in a results-driven, high-volume environment
Experience in higher education, performing arts, or other mission-driven organizations with national or international reach
Benefits
Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP)
Company
Indiana University
Indiana University looked for ways to promote innovation while assisting students in building better futures.
10001+ employees
H1B Sponsorship
Indiana University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
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2025 (187)
2024 (146)
2023 (127)
2022 (119)
2021 (81)
2020 (79)
Funding
Current Stage
Late StageLeadership Team
Nancy Paton
Vice President & Chief Communications and Marketing Officer
Aaron Neal
Deputy CIO
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