Zappos · 7 hours ago
Sr. Supply Chain Manager, Shopbop and Zappos Operations
New York, United States
Full-time
Onsite
Senior Level
$127K/yr - $181K/yr
5+ years expZappos is seeking a Senior Supply Chain Manager to optimize and manage the flow of goods and information within their supply chain network. The role focuses on S&OP planning for Shopbop and Zappos, leading strategic initiatives and driving process improvements to enhance operational efficiency.
E-CommerceRetailShoesShopping
Responsibilities
Lead the weekly S&OP cycle, including demand planning and supply reviews
Lead strategic initiatives related to network capacity within Shopbop and Zappos
Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network
Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations
Analyze and synthesize data to identify opportunities for enhancing customer experience and operational efficiency in network capacity
Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations
Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals
Drive a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery
Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization
Qualification
Required
5+ years of program or project management experience
5+ years of working cross functionally with tech and non-tech teams experience
5+ years of managing stakeholders in cross-functional project experience
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience defining program requirements and using data and metrics to determine improvements
Bachelor's degree in Supply Chain, Business, Engineering, or a related field
Experience in Excel (macros, index, conditional list, arrays, pivots, lookups), or experience building and managing financial models for business forecasting and problem solving
Preferred
8+ years of driving process improvements experience
8+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience
Master's degree in supply chain management, operations, engineering, analytics or related field
Experience within e-commerce or Retail fields
Knowledge of fashion seasonality and trend forecasting
Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices
Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Zappos
Zappts is a reference in Consulting and Development of Channels, Platforms, and Digital Products.
1001-5000 employees
H1B Sponsorship
Zappos has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (5)
2023 (15)
2022 (14)
2021 (8)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$62.75MKey Investors
Sequoia CapitalZVestTony Hsieh
2009-07-22Acquired
2009-03-10Series Unknown
2005-11-01Series E· $13M
Leadership Team
Nigel Storey
Chief Technology Officer
Ashley Rivera
Brand Marketing Manager, Partnerships
Recent News
2025-12-17
Company data provided by crunchbase