Carr Talent · 8 hours ago
Lead Manager (Hybrid)
Carr Talent is a self development driven real estate company recognized as Southern California’s most trusted cash home buyer. They are seeking a highly driven Lead Intake & Client Relationship Coordinator to manage lead flow, nurture client relationships, and ensure excellent service delivery, directly impacting the team's success.
Responsibilities
Handle inbound leads from phone calls, web forms, ads, and marketing campaigns
Follow up with warm and cold company leads to maintain engagement
Build rapport with homeowners and understand their property needs
Qualify leads to determine motivation, property condition, and timeline
Maintain consistent communication via phone, text, and email
Organize and track leads in the company CRM
Update notes, statuses, follow-up tasks, and documentation
Maintain accurate lead flow and pipeline progression
Schedule appointments for evaluations, consultations, and follow-up calls
Coordinate with the acquisitions team for accurate scheduling
Confirm appointments and handle reschedules
Provide exceptional support and service to homeowners
Qualification
Required
Hungry, humble, and smart. You work hard, stay grounded, and make good decisions
Coachable mindset with a willingness to learn and follow proven systems and scripts
Schedule flexibility, including occasional Saturdays
Previous experience in customer service or phone based roles
Reliable transportation and consistent punctuality
Personal computer with dependable internet access
Clear communication skills and strong organizational habits
Ability to manage a high volume of daily calls while staying focused and professional
This role is structured as a 1099 independent contractor position
Preferred
Experience in real estate or home services
Familiarity with CRM systems
Bilingual (English/Spanish)
Benefits
A supportive, high performing team that wins together and holds each other to high standards
Hybrid work model: a mix of in-office collaboration and remote flexibility
Clear growth and career progression. We promote from within and reward ambition and coachability
Weekly training, ongoing coaching, and access to elite personal development programs, including Tony Robbins and high level masterminds
A culture filled with motivated people who push, support, and celebrate each other
Meaningful work where you help homeowners through real situations and create life changing outcomes
Company
Carr Talent
Carr Talent Acquisition is a boutique talent acquisition agency which offers a more nuanced style of recruiting.