Hy-Vee, Inc. · 1 month ago
Human Resources, Accounting Manager
Hy-Vee, Inc. is a grocery store chain committed to providing excellent customer service. The Human Resources and Accounting Manager is responsible for managing payroll, recruiting, and employee satisfaction while also overseeing store accounting and financial responsibilities.
Organic Food
Responsibilities
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
Makes an effort to learn customers’ names and to address them by name whenever possible
Assists customers by: escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
Answers the telephone promptly and provides friendly, helpful service to customers who call
Coordinates the inputting, changing, and deleting of employee information in the VLM system (time and attendance)
Counsels with department head and employee regarding performance reviews, scheduling, benefits, wages, etc. and acts as the Insurance Coordinator and 401(k) Coordinator
Handles and satisfies customer complaints, sends follow up letters, and thank you letters
Develops effective recruiting and retention programs to facilitate the staffing of the store; coordinates the transfer of employees from one store to another
Facilitates the hiring process and may be involved in the interviewing and placement of specified positions
Tracks vacation and personal days for store employees
Conducts orientation and trains new employees
Attends weekly staff meetings and assistant manager meetings
Adjusts hours and departments; takes time clock readings, etc
Conducts performance reviews and exit interviews
Makes payroll adjustments including extra bonuses, missed pay raises, etc. and sends to payroll
Provides department heads and management with standard reports
Transmits sales, hours, adjustments, and accounts receivable to corporate office on a weekly basis
Disperses paychecks, W-2’s, Trust Fund/401(k) reports/year end employee income and benefits reports, and other company and store communications (birthdays, anniversaries, etc.)
Posts hours worked by employees
Prepares employee wage and employment verifications, as well as disability claims, leave of absence requests, and extensions
Records and follows up on Workers Compensation claims and issues and fills out accident reports on customers, both property damage and personal injuries
Schedules employees as needed, honors employee time off requests, and replaces employees that call in
Verifies registers as needed
Evaluates money needs on a daily basis and keeps appropriate amounts in the safe
Counts the safe, gift cards, gathers Western Union and other utility reports and verifies with prior day sales and their computer software
Print necessary reports from each of the stores locations servers
Scans checks, balances cash and checks, and prepares deposit
Reconciles miscellaneous bag and verifies the ending balance on the register. (Miscellaneous bag contains coupons, charges, ROA's paid outs and other misc. payment items)
Prepares and reviews checkout and cash accountability report
Reconciles invoices, enters into system, and sends to corporate
Completes all other reconciliations monthly to balance with corporate
Prepares unpaid invoice report, reconciles Electronic Funds Transfer (EFT), and store accounts receivable with corporate on a monthly basis. Completes a Third-Party reconciliation for the pharmacy as needed
Reconciles spread sheets of expenses and merchandise
Reconciles FTD/Teleflora items monthly
Maintains strict adherence to department and company guidelines related to personal hygiene and dress
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time
Coordinates and often conducts quarterly part-time employee meetings
Coordinates store events (Holiday party, Springtime Party, etc.)
Assists with quarterly bonus meetings
Coordinates store Service Award program for all employees
Conducts tours of store for schools and civic organizations
Orders supplies for office and departments
Tracks vacation and personal days for all store employees
Runs department invoice reports for the department heads to reconcile
Prepares invoices held at store for corporate
Collects bad checks when necessary
Calls customers with charges 60 days old or older to get payment
Assists in other areas of store as needed
Performs other job related duties and special projects as required
Qualification
Required
Must be 18+
High school, plus 2-3 years of other schooling (HR and/or Accounting) and Hy-Vee experience
Six months or less of similar or related work experience
Must have the ability to solve practical problems; variety of variables with limited standardization, and interpret instructions
Ability to do arithmetic and calculations involving fractions, decimals, and percentages
Must possess the ability to interview, counsel or advise people; evaluate data, compose correspondence
Must be able to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction
Must be physically able to perform light work exerting up to 20 pounds of force occasionally to move objects
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
Benefits
Insurance Coordinator
401(k) Coordinator
Company
Hy-Vee, Inc.
Hy-Vee, Inc.
Funding
Current Stage
Late StageTotal Funding
$0.01MKey Investors
Renewable Fuel Infrastructure Program
2025-06-13Grant· $0.01M
Recent News
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