Brittain Resorts & Hotels · 1 day ago
Group Sales Administrative Assistant
Brittain Resorts & Hotels is a leader in the hospitality and tourism industry, and they are seeking a Group Sales Administrative Assistant to support their group sales operations. The role involves managing various administrative tasks such as coordinating group packages, handling inquiries, and assisting Sales Managers with their responsibilities.
HospitalityResorts
Responsibilities
Handle incoming calls and document detailed inquiries for Sales Managers’ follow-up; perform administrative tasks including typing, emailing, data entry, filing, faxing, copying, and taking notes or dictation
Assisting Sales Managers with group packaging (to include coordinating with attractions/restaurants)
Maintaining group packaging tracking report
Inputting Rooming List, updating as needed
Assisting with Group Resumes
Creating Group Invoices
Monitoring and processing Group Payments
Logging Group's pick up into Salespro after Group's departure
Monitor and update lead sources to include RFPs, CVENT and CVB sites
Coordinating with Brittain properties as directed by Sales Managers or Senior Director of Sales Maintaining sales office supplies and office equipment
Move between sales offices as needed to support the sales team
Other duties as assigned
Qualification
Required
Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
Prior hospitality experience required
Proficiency with general office equipment and PC applications (i.e. multi-function copiers, Microsoft Word & Excel, databases, email)
Strong organization and time management skills, with proven ability to multitask and prioritize effectively
Keen attention to detail, with a strong commitment to accuracy, confidentiality, and timely completion of tasks
Strong problem-solving and creativity skills, with the ability to adapt effectively to significant changes in work tasks
Effective communication skills: able to listen, understand, and clarify client needs, and communicate clearly and professionally with guests, coworkers, and supervisors
Demonstrated reliability, diligence, and dedication, with a strong sense of responsibility and self-motivation to achieve goals
Teamwork and collaboration
Passion for providing exceptional service to guests and team members
Proven job reliability, diligence, dedication, and attention to detail
Must be able to communicate clearly and professionally with guests, coworkers and supervisors
Preferred
Previous sales experience preferred
Previous Delphi or SalesPro experience preferred
Benefits
Medical and Dental insurance
Supplemental insurance plans (ex. Vision, Life, etc…)
Paid Time Off
401(k) retirement plan with company match
Bereavement Leave
Jury Duty Pay
Employee Assistance Program
David L. Brittain Scholarship Program
Tuition Reimbursement
Resort Accommodations Discount
And more!
Company
Brittain Resorts & Hotels
Brittain Resorts & Hotels is the best selection of oceanfront Myrtle Beach hotels and condos with the best rates available.
Funding
Current Stage
Late StageRecent News
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