Connecticut Department of Administrative Services · 11 hours ago
Manager of Edge Network(Information Technology Manager 2)
Hartford, CT
Full-time
Hybrid
Mid, Senior Level, Lead/Staff
$115K/yr - $157K/yr
10+ years expThe Connecticut Department of Administrative Services is seeking a dynamic and collaborative professional for the role of Manager of Edge Network. This position involves managing the design, installation, operation, and maintenance of the State's enterprise LAN and Wi-Fi infrastructure, as well as overseeing a team and ensuring compliance with IT security standards.
GovernmentService IndustrySocial Assistance
Responsibilities
Managing and performing (as needed) all design, installation, operation, and maintenance activities for the State’s enterprise LAN and Wi-Fi infrastructure across hundreds of campus and branch locations, including but not limited to: switch and wireless architecture design; deployment and configuration of Cisco network switches, wireless access points, controllers, and related systems; Network Access Control (NAC) design and enforcement (e.g., Cisco ISE); segmentation, secure access, authentication, and policy management; lifecycle management; and monitoring and incident response coordination
Maintaining on-call coverage in a 24/7 network operations environment, and ensuring timely response to network outages, security events, capacity issues, and critical service-impacting incidents
Coordinating and overseeing dispatch activities for network support, both scheduled and unscheduled, including prioritization of onsite response, technical triage, and collaboration with field support and partner teams in a 24/7 coverage environment
Overseeing the inventory and lifecycle of Edge Network infrastructure and capabilities, including network hardware, wireless systems, licenses, and NAC components; planning and road-mapping upgrades, consolidation, and optimization to reduce duplication and improve service reliability and performance
Overseeing collaboration with customers, subject matter experts, IT security, support staff, and other stakeholders to gather requirements; evaluate solution options; design and validate network architectures; and coordinate or produce presentations of findings, recommendations, and implementation strategies
Ensuring network designs and operations comply with IT security, privacy, and regulatory requirements, including enforcement of segmentation policies, wireless security standards, device authentication, and secure configuration baselines
Managing and overseeing subordinate staff, including performance management, mentoring, and growth planning; work prioritization and planning; scheduling; task assignment; approvals of time cards and time off; and ensuring coverage for critical operational needs
Overseeing, maintaining, tracking, and reporting on network services, service levels, and service level commitments, including network performance metrics, service availability, capacity utilization, and incident trends
Coordinating vendor, contract, and support engagements, including participation in procurement activities, vendor performance evaluation, and escalation management for network hardware, software, and service providers
Other duties as assigned
Qualification
Required
Ten (10) years of experience in computer or network administration, architecture, operations, production control, systems development, information technology analysis and planning
Two (2) years of the General Experience must have been in a supervisory capacity or one (1) year of the General Experience must have been in a managerial capacity
Managing and performing (as needed) all design, installation, operation, and maintenance activities for the State's enterprise LAN and Wi-Fi infrastructure across hundreds of campus and branch locations
Maintaining on-call coverage in a 24/7 network operations environment, and ensuring timely response to network outages, security events, capacity issues, and critical service-impacting incidents
Coordinating and overseeing dispatch activities for network support, both scheduled and unscheduled
Overseeing the inventory and lifecycle of Edge Network infrastructure and capabilities
Ensuring network designs and operations comply with IT security, privacy, and regulatory requirements
Managing and overseeing subordinate staff, including performance management, mentoring, and growth planning
Overseeing, maintaining, tracking, and reporting on network services, service levels, and service level commitments
Coordinating vendor, contract, and support engagements
Preferred
Experience designing, deploying, operating, and maintaining enterprise wired and wireless networks, including Cisco switches, Wi-Fi systems, and network access control solutions for secure access and segmentation
Experience scheduling on-site or dispatched network support outside business hours
Experience in technical process improvement or automation
Experience with vendor, expense or contract management life-cycle
Experience serving as a project or functional lead
Benefits
Professional growth and development opportunities.
A healthy work/life balance to all employees.
Company
Connecticut Department of Administrative Services
Connecticut Department of Administrative Services is a government firm that offers business functions to state agencies and municipalities.
501-1000 employees
H1B Sponsorship
Connecticut Department of Administrative Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (3)
2022 (4)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Jenna Lynn Fusco, MS, SHRM-CP
Human Resources Business Partner 3 (Director of HR)
Natalie S. Wagner
Director of Strategic Operations and Partnerships
Recent News
2025-06-01
Hartford Business Journal
2025-01-21
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