Radial Inc. · 19 hours ago
Warehouse Systems Operations Planner
Walton, KY
Full-time
Onsite
Entry, Mid Level
2+ years expRadial Inc. is a leading B2C eCommerce fulfillment solutions provider, specializing in scalable fulfillment solutions for various brands. The Warehouse Operations Systems Planner ensures that the fulfillment center has the necessary system support and processes, while coordinating with teams to enhance operational efficiency and data integrity.
Customer ServiceDigital Marketing
Responsibilities
Follows all safety guidelines and performs in a safe and careful manner
Troubleshooting and resolving warehouse management system (WMS) and warehouse control system (WCS) issues
Vendors point of contact for all WMS/WCS system needs
Monitors all conveyance and automation systems to ensure proper workflow
Documents all system changes
Responsible for exception reporting for all warehouse functions to include root cause analysis and problem solving
Responsible for sales and operational reporting required for the fulfillment center
Creates and sends on demand reporting required by the Operations Team
Researches all SLA and Aged order discrepancies identified by the KOP reporting team
Plan and execute physical/systemic setup for business changes (peak, non-peak, promotion), this includes locations changes, put away logic, pick path/zone adjustments and sku slotting
Creates detailed SOPs for any changes to physical/systemic setup driven by the business
The Warehouse Operations Planner is trained in all department processes, and they create and update SOP’s when needed
Leads and executes project work as well as client requests (promos, quality and inventory checks, slotting updates, research)
Partners with client regarding value added services (VAS) preparation requirements to include creating operational SOP’s
Assures that knowledge of potential system changes is shared with Operations Team (waving parameters can be adjusted, etc.)
Creates/updates slotting matrix used by Wave Planners to aid in making proper replenishment transactions
Monitors aged inventory transactions and investigates as needed
Work Change Carrier (orders that need to be re-rate shopped interfaced to the WMS)
Research and assist with sku issues to include auditing item profiles and on hand inventory
Prepares/executes all systemic functions of RTV processing
Assist with all client transfers in and out of the facility both operationally and systemically
Verifies and completes aged receipt transactions prior to inventory sync to ensure accuracy
Responsible for the training and ongoing coaching of Wave Planners
Performs the job duties of a Wave Planner if they are absent
Reports any failures of associates to follow proper systemic procedures affecting production/SLA agreements
Assists with user setup and password resets
Assists with training associates
Trains associates for new system rollouts
Provides information/training to other Radial sites
All other duties assigned by supervisor or manager
Qualification
Required
High School diploma or GED
Experience, 2-4 years of experience in warehouse, distribution, or manufacturing environment
Above average knowledge of all conveyor sortation and other automation
Verbal skills/knowledge to describe specific conveyor areas to vendor/maintenance team should replacement parts be needed/installed
Initiative – Volunteers readily
Seeks increased responsibilities
Asks for and offers help when needed
Near perfect attendance and punctuality
Dependability – Follows instructions, responds to management direction
Takes responsibility for own actions
Keeps commitments
Motivation – Sets and achieves challenging goals
Knowledge of department processes and SOPs systems acumen
Attention to detail
Computer Skills – MS Office Suite and e-Mail etiquette required
Working knowledge of WMS Systems
Must be able to lift 50 lbs
Benefits
Opportunities to develop and explore career advancement
Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding
Family planning coverage, including Fertility & Adoption benefits
401K matching after 6 months with immediate vesting
Generous PTO
Educational assistance and more!
Company
Radial Inc.
Radial is the pre-eminent DTC eCommerce fulfillment solution provider powering some of the world’s best customer experiences.
5001-10000 employees
H1B Sponsorship
Radial Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (14)
2023 (32)
2022 (25)
2021 (20)
2020 (25)
Funding
Current Stage
Late StageTotal Funding
unknown2017-10-09Acquired
Leadership Team
Thomas Schmitt
Chief Executive Officer
Nils Walther
Chief Commercial Officer
Recent News
2026-01-07
2025-12-10
Company data provided by crunchbase