Arcadia Cold · 5 hours ago
Customer Service Representative
El Mirage, AZ
Full-time
Onsite
New Grad, Entry LevelArcadia Cold Storage and Logistics is dedicated to providing innovative solutions in cold chain logistics. The Customer Service Representative will be responsible for assisting customers, processing orders, and collaborating with various departments to ensure timely responses to customer requests.
LogisticsSupply Chain ManagementTransportation
Responsibilities
Develop and maintain customer relationships in a professional manner
Process hold/release of inventory
Review receipts/outbounds for accuracy
Invoice and verify accounts accurately and in a timely manner
Generate customer reports per customer request as needed
Verify inventory and notify customers of potential shortages
Ensuring electronic transactions are not failing
Coordinate with Operations on special customer requests, expediting when necessary
Serve as first point of contact to resolve customer issues
Maintain and file documentation in an organized and comprehensive way
Perform other duties and special projects as needed
Qualification
Required
High school diploma or GED required
Excellent verbal and written communication skills
Excellent organizational skills, including ability to multi-task and prioritize workload
Proficient computer skills, including Microsoft Office Suite
Strong sense of urgency and ability to meet deadlines
High level of attention to detail
Willingness to carry out procedures as directed
Understand and follow verbal instruction, written instruction, and company policies
Comfortable working independently or as a team
Company
Arcadia Cold
Our mission is to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful value for our customers while helping them meet their strategic objectives – establishing The New Age of cold chain.
Founded in 2021
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Chris Hughes
President & CEO | The New Age of Cold Chain | The Age of Arcadia
Christopher Lafaire
Chief Information Officer | The New Age of Cold Chain | The Age of Arcadia
Recent News
2025-04-01
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