NetSuite · 2 months ago
Data Center Technician 3
West Jordan, UT, United States
Full-time
Onsite
Senior Level
$32.84/hr - $67.88/hr
6+ years expNetSuite, a part of Oracle, is a world leader in cloud solutions, dedicated to tackling today's challenges with tomorrow's technology. They are seeking a Data Center Technician 3 who will be responsible for hardware installation, troubleshooting, and monitoring within data center environments, ensuring the operation and performance of critical infrastructure.
Cloud ComputingComputerCRMiOSSaaSSoftware
No H1B
Responsibilities
Show professionalism on your daily data center routine activities for a shift in a 24/7/365 working environment
Be able to work on a shift schedule that rotates (4 days a week, 10-hour shifts). Includes weekends and holidays
Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s)
Receive/ship data center equipment as needed
Install, Remove, Troubleshoot hardware in data centers racks without disturbing other hardware and critical infrastructure on site
Maintain asset inventory and update internal application as needed
Be accessible via cell phone and willing to work on onsite emergency as needed
Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies
Act within Service Level Agreements (SLA) on the tickets assigned to you in your space
Qualification
Required
6 to 10+ years of experience in data center systems
Ability to read, write, and speak English
Experience with hardware installation & decommission of enterprise servers and cabling infrastructure
Troubleshooting and repair of data center hardware and networking infrastructure
Rack and stack of data center equipment, including servers, networking devices, monitoring systems and other equipment
Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams
Monitoring of DC environments using monitoring tools
Monitoring and responding in a ticketing environment used by multiple internal Oracle Cloud service owners and teams
Documentation of activities and create/modify SOPs
Decommission life cycle of data center hardware
Inventory process, order replacement parts and return failed parts as required
Structured cabling, labelling and troubleshooting of fiber/copper/telecom cables
System power supplies and cabling install, troubleshooting and repair
Ability to execute small projects independently and work with management on larger projects
Professionalism in daily data center routine activities in a 24/7/365 working environment
Ability to work on a rotating shift schedule (4 days a week, 10-hour shifts), including weekends and holidays
Punctuality in arriving for shifts and providing proper handover reports
Ability to receive/ship data center equipment as needed
Ability to install, remove, and troubleshoot hardware in data center racks without disturbing other hardware
Maintain asset inventory and update internal applications as needed
Accessibility via cell phone and willingness to work on onsite emergencies as needed
Participation in training that aligns with corporate objectives to bridge skill gaps and learn new technologies
Act within Service Level Agreements (SLA) on assigned tickets
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
Recent News
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