ChristianaCare · 5 hours ago
Unit Clerk II - 11p-7:30a; e/o wknd & e/o hol.
Newark, DE
Full-time
Onsite
Entry Level
$18.19/hr - $26.37/hr
2+ years expChristianaCare is a health system dedicated to providing quality care and promoting patient satisfaction. They are seeking a Unit Clerk II to perform administrative duties in the Emergency Department, ensuring effective communication and support for patient care.
Health CareHospitalNon Profit
Responsibilities
Handle communication in the various areas of the Emergency Department using CCHS telephone etiquette policy
Receives records and relays messages promptly and courteously
Makes 911 calls for Trauma Codes/Alerts, Codes/Alerts/other established emergent protocols
Places calls to physicians and other agencies for patient disposition as requested
Receives inter- and intra-departmental communications and address appropriately
Directs physicians to appropriate nursing personnel for physician orders
Delivers telephone messages to patients, nurses, providers promptly
Functions as receptionist and directs patients and visitors, provides visitor passes at ED information desk
Uses an ED tracker system functionality appropriately. Obtains patient signatures for consent to treat forms immediately following quick registration for the entire Emergency Department utilizing a workstation on wheels
Demonstrates knowledge of facility regulations regarding visitors
Confirms accurate demographic and ensure patient pharmacy information, including verification of certain insurance, motor vehicle information are up to date
Must be able to communicate effectively and efficiently with the registrar team in person or via the TEAMS online application
Maintains a solid working knowledge of Trauma Alerts and Codes specific to the Emergency Department, reducing patient risk while delivering immediate patient care
Performs clerical duties related to admission/discharge/transfer using the departmental established computer system
Maintains and completes Synergy/Orthopedic insurance forms for patient ortho equipment which includes but not limited to
Printing records as requested by physician from the Power chart system
Follows and adheres to the principles to giving five-star Customer Service care for all patients no matter the background
Makes entries into reporting system to comply with HIPPA regulations, for all information released to reporting agencies
Assists in development and implementation of customized new employee orientations
Precepting of new Emergency Department employees
Active members of various committees and work groups
Assists with records and reports, preparation and assembling of charts and forms
Assists administrative residents with follow-up including sending letters and faxes to physicians and outside agencies and other health care facilities
Always maintains patient confidentiality
Performs assigned work safely, adhering to established departmental and safety rules and practices
Reports to supervisor any unsafe activities, conditions, hazards, or safety violations
Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors
Performs other related duties as required or assigned, which are reasonably within the scope of position
Qualification
Required
High school graduate or equivalent
Two years' clerical or related experience required
Exemplary prioritization and organization skills
Emotional stability to handle stress as a result of high volume, fast pace and multiple concurrent responsibilities
Ability to handle conflict and maintain composure
Ability to exercise good judgement and tact
Oral and written communication skills
Knowledge of clerical procedures and techniques
Ability to use telephone, paging systems, computer systems, fax machines, printers, copiers
Windows and web-based knowledge/skill
Ability to maintain confidentiality
Ability to locate and use reference materials
Ability to work as a team member and independently within guidelines
Ability to train/orient in an effective and efficient manner
Ability to type 30wpm
Preferred
Experience in a patient care environment preferred
Benefits
Health insurance
Paid time off
Retirement
An employee assistance program
Company
ChristianaCare
Headquartered in Wilmington, Delaware, ChristianaCare is one of the country’s most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs.
10001+ employees
H1B Sponsorship
ChristianaCare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (41)
2024 (26)
2023 (29)
2022 (50)
2021 (41)
2020 (20)
Funding
Current Stage
Late StageTotal Funding
$3.37MKey Investors
Chester CountyLisa Dean Moseley Foundation
2022-10-28Grant· $2.5M
2019-11-23Grant· $0.66M
2014-02-06Grant· $0.21M
Leadership Team
Janice E. Nevin
President and CEO
Rob McMurray
Chief Financial Officer
Recent News
Business Wire
2025-07-22
Company data provided by crunchbase