ChatGPT Jobs · 4 hours ago
R&D Digital Tools & Automation Specialist
Tucson, AZ
Full-time
Hybrid
Entry, Mid Level
2+ years expChatGPT Jobs is seeking an R&D Digital Tools & Automation Specialist to join their global support team. This role focuses on improving productivity and efficiency within the R&D organization by automating processes and providing expert support to scientists and engineers.
Computer Software
Responsibilities
Execute enterprise tool system tasks based on R&D customer requests, leveraging expert knowledge of business tools, compliance requirements, and R&D teams and processes
Fulfill customer tool requests using expertise in business systems and compliance standards
Offer professional, empathetic, and quick solutions to R&D operational issues and system problems
Act as the subject matter expert for one or more complex R&D business applications
Develop deep expertise in key processes (e.g., records management, lab data, change requests) for high-accuracy execution
Use your expertise across business data and organizational structure to streamline operations and save significant time for R&D scientists
Build organizational know-how of R&D roles and priorities to deliver proactive system support
Demonstrate a strong, collaborative customer service mindset within a diverse, global team
Identify manual steps and actively suggest opportunities for digitization and improvement
Apply or develop automation and AI tools to reduce administrative load on R&D staff
Guarantee all activities strictly adhere to regulated R&D processes, supporting audits and data retrieval
Qualification
Required
Education: Bachelor's degree, preferably in a technical, scientific, or business discipline
Experience: 2+ years of professional experience in an operations, technical support, or system administration role, or equivalent academic projects / internships
Language Skills: Excellent written and verbal English language skills are required to support the global organization
System Proficiency: Ability to quickly learn new software, systems, and processes is essential
Execution & Focus: A proven ability to complete complex, detailed tasks accurately and efficiently. You have a rigorous and detail-oriented approach to following established processes
People Skills: Demonstrated ability to work well with others in a hybrid virtual and global team environment
Preferred
Prior experience in enterprise business applications is desirable (e.g., Electronic Document Management Systems, Learning Management Systems, or Project Management tools)
Education and experience in data structures, databases, automation, scripting, AI prompt engineering and/or development of AI agents is desirable
Tools: Experience with SAP, Cornerstone, Google Suite and Office Suite is a plus
Company
ChatGPT Jobs
We find the best job offers for experts in ChatGPT and related technologies.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase