Customer Success Manager jobs in United States
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ChatGPT Jobs · 10 hours ago

Customer Success Manager

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$90K/yr - $115K/yr
date4+ years exp

Axomic is seeking a US-based Customer Success Manager to join their global team. The role focuses on providing high-touch support to early lifecycle accounts, guiding them through onboarding and adoption.

Computer Software

Responsibilities

Own client enablement and early lifecycle success
Manage onboarding projects and client momentum
Provide product guidance and workflow recommendations
Partner with Solution Architects and Support Engineers
Manage client expectations through transparent communication
Transition clients to long-term success and growth
Cross-functional collaboration

Qualification

B2B SaaS experienceClient relationship managementSalesforceGong & Gong EngageIntercomZendeskSlackG-SuiteMixpanelCatalystOrganizational skillsCritical thinkingProblem solving

Required

4+ years in a client-facing role
2+ years as a CSM in B2B SaaS
Proactive mindset with excellent organizational skills
Ability to think critically and problem solve
Experience building relationships with executive stakeholders

Benefits

Medical
Dental
Vision
Retirement
PTO

Company

ChatGPT Jobs

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We find the best job offers for experts in ChatGPT and related technologies.
dateFounded in 2024
location
New York, NY, New York, US
people-size2-10 employees
web-link
https://www.chatgpt-jobs.com

Funding

Current Stage
Early Stage
Company data provided by crunchbase