commercetools · 7 hours ago
People Operations & Benefits Partner
North Carolina, United States
Full-time
Hybrid
Mid Level
$79K/yr - $99K/yrCommercetools is a mission-driven organization in a fast-paced, high-growth environment. They are seeking a People Operations Partner to manage US operations, ensuring employees receive necessary support and resources while handling payroll, benefits administration, and compliance.
Cloud ComputingE-CommerceE-Commerce PlatformsInformation TechnologySaaSShopping
Responsibilities
Act as the primary People partner for US operations, consulting with the business on labor law, regulatory compliance, benefits administration and employee relations matters
Prepare and process US payroll in collaboration with external providers and W-2/W-4 year end filings
Ensure benefit plans are administered in accordance with federal and state regulations
Process required documentation through payroll and insurance providers for accurate record-keeping, deductions, and regular reconciliation of benefit statements
Serve as the main point of contact for benefits-related inquiries and employment verifications
Perform all end-of-year benefit and compliance testing
Perform audits and HR reporting
Conduct bi-weekly first-day onboarding for all U.S. new hires
Complete new hire paperwork, including creating profiles in ADP, verifying I-9 documentation, and managing other new hire files
Work closely with our Total Rewards team and the benefits brokers to negotiate and conduct annual Open Enrollment
Advise management on the termination process to ensure compliance and best practices, while executing the necessary administrative tasks such as drafting letters and terminating accounts
Provide HR support and operational guidance for the Australian entity
Support the Total Rewards team on global benefits projects
Collaborate with the Global People Operations team on global projects as assigned
Qualification
Required
Good knowledge of US payroll processing, tax compliance, and labor laws
Demonstrated people operations experience
Hands-on experience with US benefits administration and vendor coordination
Experience supporting audits and HR reporting
Ability to manage multiple priorities with strong attention to detail
Interest in expanding global benefits expertise
Preferred
Global HR experience
Additional language skill
Benefits
Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support
Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs
Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition
Our equity participation program allows you to share in our success
Company
commercetools
commercetools is the global market leader in composable commerce
Founded in 2006
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$308.15MKey Investors
AccelInsight PartnersRewe Group
2021-09-14Series C· $140.47M
2021-05-12Undisclosed
2019-10-21Series Unknown· $145M
Leadership Team
Daniel Murphy
Chief Financial Officer
Matt Tuel
Chief Operating Officer
Recent News
Digital Commerce 360
2026-01-22
2026-01-16
Company data provided by crunchbase