White Plains Honda · 1 day ago
Receptionist
White Plains, NY, US
Full-time
Onsite
Entry Level
1+ years expWhite Plains Honda is seeking a Receptionist to provide excellent customer service and support the dealership's operations. The role involves greeting customers, managing incoming calls, and maintaining accurate records while ensuring a professional and welcoming environment.
Automotive
Responsibilities
Protect the legal, financial and moral well being of the dealership
Ensure all calls and customers are greeted in a timely and welcoming fashion to initiate positive visits
Accurately file receipts and permits to maintain an accurate record keeping process to ensure quick data retrieval
Be a teacher to support the efforts of other employees to be successful
Seek ways to improve business operations efficiencies and customer service
Ensure maximum productivity, customer service and cost control
Achieve customer service satisfaction standards while facilitating incoming calls and traffic
Effectively greets, communicates and guides customers to appropriate departments for assistance
Accurately review receipt of money and permits to ensure consistent tracking methods are utilized
Reports to work on time and maintains a reliable work schedule which fosters a dependable environment for customers and team members
Effectively communicate with and perform all job duties requested by management
Perform all other job duties as requested by management
Operate with integrity
Demand the highest ethical standards from self and others
Set an example of good attitude and professionalism, including a neat, orderly and safe work environment
Communicate and help resolve customer complaints and adjustments
Qualification
Required
High school diploma or the equivalent
One year of reception experience in a retail facility
Working knowledge of Outlook and Microsoft Office applications
One year of customer service experience
Professional communication skills
Work performed in a dealership administrative setting
Regularly required to sit, stand, talk, hear, use hands and fingers and move about facilities
Required to lift up to 10 pounds
Required vision include the ability to adjust focus
Required to operate equipment in a safe manner at all times
Preferred
High school diploma or the equivalent, preferred
One year of reception experience in a retail facility is desirable
Benefits
Medical
Employee discounts on vehicle purchases, parts and service
Paid-time-off
Comprehensive employee recognition programs
Continued training through the manufacturer
Opportunities for career advancement
Company
White Plains Honda
When it comes to car shopping in White Plains, Yonkers, Scarsdale, Stamford, and New Rochelle, White Plains Honda offers superior customer service and unbeatable prices on new Honda vehicles and used cars.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase