On-Site Service Engineer - AI Data Center jobs in United States
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Select Source International · 19 hours ago

On-Site Service Engineer - AI Data Center

Select Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions. They are seeking an experienced On-Site Service Engineer to support enterprise data center and server environments, focusing on maintaining uptime and resolving complex hardware issues.

ConsultingFinancial ServicesInformation Technology
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H1B Sponsor Likelynote

Responsibilities

Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
Support both reactive and preventive maintenance following established procedures
Collaborate with internal teams and customers during service events to ensure clear communication and resolution
Document work performed and contribute to shared knowledge and best practices
Participate in on-call rotations and support extended coverage when needed

Qualification

Data center supportServer hardware maintenanceTroubleshooting skillsLinux familiarityCustomer communicationWillingness to learnProblem-solving abilities

Required

3–5+ years of experience in technical support, field service, or data center roles
Associate or Bachelor's degree in IT or related field (or equivalent experience)
Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules
Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment
Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.)
Familiarity with Linux or similar operating systems
Strong troubleshooting and problem-solving abilities
Comfortable working independently on-site and communicating clearly with customers
Willingness to learn and support emerging technologies, including AI platforms

Preferred

Dell or other vendor certifications are a plus, but not required

Company

Select Source International

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Select Source International (SSI) is an award-winning global leader in Consulting and Staff Augmentation, helping businesses thrive across IT, Healthcare, Finance & Accounting, Human Resources, Engineering, Energy & Utilities, Manufacturing, Administrative, Operations & Logistics, and more.

H1B Sponsorship

Select Source International has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (3)
2022 (2)
2020 (4)

Funding

Current Stage
Late Stage
Company data provided by crunchbase