Liberty Mutual Insurance · 1 day ago
Auto Claims Desk Adjuster Hybrid
Framingham, MA
Full-time
Hybrid
Entry Level
$50K/yr - $82K/yr
1+ years expLiberty Mutual Insurance is a Fortune 100 company seeking passionate customer service professionals for their Auto Claims Desk Adjuster role. This position involves guiding customers through the auto claims process after accidents, requiring strong organizational and problem-solving skills.
FinanceFinancial ServicesInsurance
Responsibilities
Guide our insureds and claimants through the auto claims process from start to finish
Speak to and engage customers who have just been in an accident and need help
Qualification
Required
An engaging, outgoing personality and passion for helping customers
Able to think critically, use resources and seek answers when needed in virtual environment
Excellent oral, written, decision-making and organizational skills
Strong typing and multi-tasking capabilities in a structured paperless work environment
Requires strong working knowledge and ability to utilize multiple systems during training and to handle/process claims
General understanding of overall claim operations and key stakeholders
Preferred
College degree preferred
1-3 years of related customer service experience or applicable insurance knowledge
Benefits
Paid Training & Licensing Included!
Comprehensive benefits
Workplace flexibility
Professional development opportunities
Opportunities provided through our Employee Resource Groups
Company
Liberty Mutual Insurance
Liberty Mutual Insurance provides a broad range of insurance products and services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$886.84M2025-09-17Debt Financing· $886.84M
Leadership Team
Julie Haase
EVP and Chief Financial Officer, Liberty Mutual Insurance
Joann Gomez
Division Vice President, Risk Management - West Zone
Recent News
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