White Plains Honda · 1 day ago
BDC Business Development Manager
White Plains, NY, US
Full-time
Onsite
Mid, Senior LevelWhite Plains Honda is seeking a dynamic and experienced BDC Manager to lead their Business Development Center. This role is pivotal in shaping customer engagement strategies and requires a professional adept at balancing strategic leadership with hands-on execution.
Automotive
Responsibilities
Develop and implement innovative strategies to increase sales and service opportunities
Manage daily operations of the BDC, ensuring efficient lead management and customer follow-up
Train and mentor BDC representatives on best practices and advanced communication techniques
Monitor performance metrics, providing regular reports to senior management on BDC effectiveness
Collaborate with sales and service departments to align BDC initiatives with overall dealership goals
Stay abreast of industry trends and competitor strategies to ensure White Plains Honda remains at the forefront of automotive BDC operations
Foster a culture of continuous improvement, encouraging team feedback and implementing process enhancements
Qualification
Required
Proven experience as a BDC Manager or similar role in the automotive industry
Strong leadership skills with the ability to inspire and motivate a team
Excellent communication and interpersonal skills, with a focus on customer service
Proficiency in CRM software and understanding of data analysis and reporting
Innovative thinker with a passion for evolving the automotive BDC space
Commitment to White Plains Honda's mission and vision, with a drive to contribute to our success story
Benefits
Health, dental, and vision insurance
401(k) plan
Paid time off
Company
White Plains Honda
When it comes to car shopping in White Plains, Yonkers, Scarsdale, Stamford, and New Rochelle, White Plains Honda offers superior customer service and unbeatable prices on new Honda vehicles and used cars.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase