JSG (Johnson Service Group, Inc.) · 1 day ago
Call Center Representative-Healthcare
Orange, CA, US
Full-time
Onsite
New Grad, Entry Level
$24/hr - $30/hr
0+ years expJohnson Service Group (JSG) is currently hiring Call Center Representatives with healthcare services experience to support operations in Orange County, California. The role involves resolving member and provider inquiries and collaborating with team members to meet departmental objectives.
B2BConsultingHuman ResourcesInternetStaffing Agency
Responsibilities
Meet established productivity, accuracy, and quality standards
Resolve member and provider inquiries during the initial interaction whenever possible
Collaborate with team members to support departmental objectives and service goals
Respond to member and provider questions related to eligibility, enrollment, claims, authorizations, benefits interpretation, and referrals, both in person and by phone
Accurately document all interactions and resolutions in internal systems
Exercise professional judgment while adhering to departmental policies and procedures
Identify potential issues and escalate concerns as appropriate
Complete additional duties and special projects as assigned
Qualification
Required
High school diploma or equivalent
6 months of call center experience
At least 6 months of experience supporting Medi-Cal, Medicaid, or healthcare services
Equivalent combinations of education and experience may be considered
Typing proficiency of 35 WPM required
Benefits
Medical
Dental
Vision
Life insurance options
401(k)
Weekly pay
And more
Company
JSG (Johnson Service Group, Inc.)
Johnson Service Group, Inc.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Greg Thullner
Chief Operating Officer
Dale Slater
Principal
Recent News
2026-01-16
2025-09-16
MarketScreener
2025-08-01
Company data provided by crunchbase