Metric Geo · 10 hours ago
Technical Manager
Atlanta Metro
Full-time
Hybrid
Senior Level
5+ years expMetric Geo is a global manufacturer of industrial power transmission and drive solutions, seeking a Technical Service Manager to lead their technical services function in Atlanta, Georgia. This hands-on leadership role requires combining technical expertise with customer engagement and team management to ensure high-quality service delivery and customer satisfaction.
Staffing & Recruiting
Hiring Manager
Michael Bate
Responsibilities
Lead and manage on-site and remote technical support teams, including training and skill development
Review and approve engineering drawings and design documentation for geared motor and drive solutions
Collaborate closely with global engineering teams on product modifications and improvements
Provide advanced application support, troubleshooting, and product recommendations to customers
Serve as the technical liaison between customers, manufacturing, and engineering teams
Support product testing, validation, and development initiatives
Assist with proposals, quotations, and technical pricing support in partnership with sales leadership
Investigate and resolve production and work-in-process issues
Drive continuous improvement in processes, equipment utilization, and operational efficiency
Monitor operations for compliance with quality and safety standards
Evaluate supplier proposals for equipment and process enhancements
Deliver technical presentations and training sessions internally and externally
Qualification
Required
Bachelor's degree in Mechanical, Industrial, or Electrical Engineering
5+ years' experience in manufacturing, technical support, or industrial engineering environments
Strong knowledge of mechanical systems, drive technology, and industrial equipment
Experience managing and developing technical teams
Proficiency in Microsoft Word, Excel, and PowerPoint
Excellent communication skills and ability to engage with customers and internal stakeholders
Strong problem-solving and analytical capabilities
Willingness to travel domestically and internationally as required
Company
Metric Geo
Optimizing our global reach to build world-leading teams and provide solutions to the global shortage of infrastructure and engineering talent.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase