Scuttlebutt Services, LLC · 1 day ago
Sales Engineer
Richardson, TX, US
Full-time
Onsite
Mid Level
$85K/yr - $110K/yr
3+ years expScuttlebutt Services, LLC is a company focused on providing advanced networking solutions, and they are seeking a Sales Engineer to support their sales teams with technical expertise. The role involves collaborating with sales teams, designing network architectures, and delivering product demonstrations to ensure customer satisfaction throughout the sales cycle.
Staffing & Recruiting
Responsibilities
Collaborate with sales teams to position solutions effectively, including professional and managed services
Assess customer requirements and design network architectures that meet technical and business objectives
Size and configure solutions, including optical networks, Network Management Systems, and Prism® automation platform and associated services
Deliver compelling product demonstrations for both hardware and software platforms
Provide remote and onsite technical support during sales engagements
Act as a trusted advisor to customers, ensuring proposed solutions – including align with their operational needs
Work with a team in the planning, design, and operation of customer optical networks
Work with sales teams to design and develop winning and profitable solutions
Validate customer requests and requirements for network hardware, software, and functionality
Participate in sales discussions over audio/web conference or in live meetings
Lead and coordinate small to medium-scale network design projects
Perform demonstrations or POC's over web conference or live meetings
Win the confidence of colleagues and client prospects as an expert technical resource
Assist sales in pricing, proposing, and SOW creation
Interface with other departments regarding product development and implementation
Provide timely project updates to internal engineering and project managers
Communicate with vendors as may be required for installation, configuration, technical support, and purchasing issues
Provide product, systems, and technical training to new and existing employees on an as-needed basis
Conduct ongoing technology assessments, research new network-related products and features, and develop cost-effective recommendations and plans for optimizing the deployment process
Qualification
Required
Minimum of 3 years of relevant work experience
Intermediate level knowledge of Optical Fiber Principles, including: optical fiber transmission, modes, attenuation, dispersion, and signal integrity
Intermediate level knowledge of Optical Network Design
Intermediate level knowledge of Optical Components
Intermediate level knowledge of Layer 1 Network Protocols and Standards
Working knowledge of Layer 2/3 networking, including protocols such as OSPF, BGP, MPLS, and EVPN
Basic understanding of Network Management Systems (LightRiver netFlex, Ciena Navigator, Cisco Prime, Nokia NSP, etc)
Troubleshooting Skills: Ability to identify and resolve issues in optical networks, including troubleshooting signal loss, dispersion, and other optical impairments
Excellent organizational skills and attention to detail to ensure precision in network design and solution proposals
Demonstrated experience supporting sales efforts with technical presentations and solution design
Excellent written and verbal skills with the ability to explain technology topics to varied audiences
Ability to accurately follow documented procedures
Aptitude to learn new technologies as they are incorporated into the system
Optical Networking: Intermediate-level knowledge of optical products and design principles; basic understanding of L2/L3 packet network services
Software Solutions: Background in Network Management Systems and networking software, with the ability to position and demonstrate software capabilities
Excellent communication and presentation skills to engage technical and business stakeholders
Ability to work collaboratively in a fast-paced, customer-focused environment
Preferred
Bachelor's degree in Electrical Engineering, Computer Science, or related field
Optical vendor certifications (e.g., Ciena, Nokia)
Experience with network automation platforms and SDN/NFV concepts
Familiarity with multi-vendor optical environments and network lifecycle management
Company
Scuttlebutt Services, LLC
Scuttlebutt Services, LLC is a veteran owned and operated recruiting agency headquartered in Houston, TX.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Robert Schaffner
Servant Leader (CEO)
Company data provided by crunchbase