TEKsystems · 8 hours ago
Benefits Member Advocate
Los Angeles, CA
Full-time
Onsite
Entry, Mid Level
$25/hr - $28/hr
2+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Benefits Member Advocate. The role involves benefit administration, managing eligibility data, responding to inquiries, and ensuring quality assurance in service delivery while providing a positive member experience.
Information Technology
Responsibilities
The Benefits Analyst will be responsible for benefit administration practices, processing procedures, client-specific provisions, and alternatives for service delivery
The Benefits Analyst is also responsible for reviewing, updating, and managing eligibility data, responding to HR, billing, and payroll inquiries, reviewing, and responding to carrier file error reports, completes quality assurance testing of internal web applications and attends training sessions to build knowledge of internal and industry topics and trends
The Benefits Analyst ensures services are being completed within the defined deadlines and that documentation exists for all ongoing processes
The Benefits Analyst coordinates closely with the Senior Benefits Analyst, Delivery Leads, Client Service Representatives, and external Human Resource Representatives
The Benefits Analyst will assist members in resolving issues, answering product and program inquiries, and providing an overall positive member experience
Qualification
Required
Bachelor's Degree, or relevant experience, in business, human resources or related field
Minimum of 2 years of experience in Benefits, COBRA administration
Experience with data entry
Intermediate skill level in Microsoft Word, Excel, Google Platforms, HRIS and Payroll Systems, and Access
Excellent verbal and written communication skills
Excellent time management skills and the ability to manage multiple assignments
Ability to work in a fast paced organization demonstrating initiative and independence
Benefits
Health Plan
Administration
Excel
Access
Word
Member Services
Preferred
Knowledge of HIPAA, ERISA, Cafeteria Plan Rules and/or state benefit continuation guidelines
BILINGUAL in Spanish
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase