White Plains Honda · 2 days ago
Automotive Parts Counter Person
White Plains, NY, US
Full-time
Onsite
Entry Level
$0/yr - $50K/yr
1+ years expWhite Plains Honda is seeking a motivated Parts Wholesale Advisor Counter Person to enhance their service team. The role involves handling incoming phone calls, assisting customers at the retail counter, soliciting wholesale accounts, and processing orders, with opportunities for growth into management.
Automotive
Responsibilities
Pull purchases from stock
If the part is not in stock, determine availability and submit an emergency order if requested by the customer
Answer phone calls, providing price quotes and other information
Set up orders for daily shipment, delivery, or pick up
Verify 'will call' and 'back order' files weekly and return to vendors, or stock those items not required
Solicit assigned accounts by phone
Order parts not in stock if
Answer wholesale parts phones
Be friendly, professional and efficient when working with all customers, both on the phone and in person
Provide the same high level of service to the other dealership departments as is given to other customers
Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified
Exceptions must be approved by the Parts Manager
Keep your work station and area clean and uncluttered
Advise Parts Manager when areas of the department are not in satisfactory condition
Keep current on new products and product updates
Participate in all training programs that are made available
Participate with the Parts Manager in maintaining a Lost Sale Tracking program
Clean computer terminals and printers daily
Must be insurable by company insurance carrier
Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor
Qualification
Required
Must be a customer-oriented, self-motivated team player
One to two years of prior automotive parts experience is required, either from a retail parts outlet or a dealership setting
Must be computer literate
High School Diploma or GED required
Must be available to work a flexible schedule that will include some evenings and Saturdays
Must have a valid driver's license and few to no points on driving record
Benefits
Medical
Employee discounts on vehicle purchases, parts and service
Paid-time-off
Comprehensive employee recognition programs
Continued training through the manufacturer
Opportunities for career advancement
Company
White Plains Honda
When it comes to car shopping in White Plains, Yonkers, Scarsdale, Stamford, and New Rochelle, White Plains Honda offers superior customer service and unbeatable prices on new Honda vehicles and used cars.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase