O'HARA MOTORS, INC · 1 day ago
Service Manager
Boston, MA
Full-time
Onsite
Mid LevelO'HARA MOTORS, INC. is a Chrysler, Dodge, Jeep, and RAM dealership known for its customer-focused approach. The Service Manager will oversee customer service operations, manage service schedules, supervise technicians, and ensure high-quality vehicle repairs and maintenance while maintaining customer satisfaction.
Retail
Hiring Manager
Donald Webb
Responsibilities
Overseeing customer service operations
Managing service schedules
Supervising technicians
Ensuring top-notch vehicle repairs and maintenance
Maintaining customer satisfaction
Resolving service issues
Ensuring compliance with company standards and safety regulations
Developing strategies to enhance service efficiency
Supporting team development
Qualification
Required
Strong leadership and team management skills to supervise and motivate service teams effectively
Proficiency in service scheduling, workflow coordination, and prioritizing tasks in a busy environment
Customer service expertise, problem-solving abilities, and excellent communication skills to address client concerns professionally
Technical knowledge of automotive maintenance, repair processes, and service standards
Experience in achieving performance goals and maintaining compliance with safety and quality standards
Familiarity with dealership processes and industry best practices; prior experience in service management is a plus
A valid driver's license is required
Preferred
Bachelor's degree or equivalent experience in automotive management or a related field is preferred
Company
O'HARA MOTORS, INC
Search O'Hara Motors's online Chrysler Dodge Jeep RAM dealership and browse our comprehensive selection of new 2018-2019 cars, trucks and SUVs.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase