TEKsystems · 4 hours ago
Healthcare Customer Service Representative- FULLY REMOTE
United States
Contract
Remote
Entry, Mid Level
$17/hr - $19/hr
2+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Remote Medical Customer Service Billing Representative. The role involves responding to customer inquiries regarding patient accounts and assisting in resolving billing issues while maintaining a professional image to promote customer satisfaction.
Information Technology
Responsibilities
Responds to customer inquiries regarding patient accounts, assists in resolving issues and concerns
Maintains professional and courteous behavior to ensure positive image within the community served and to promote customer satisfaction
Assists management with the training of new hires
They will be going over billing issues and EOB's with patients that are calling in over the phone
They need to understand what an EOB is, be able to describe what the insurance company has paid and what they owe as well
They need to be able to understand the medical billing process
Qualification
Required
2-3 years or more of experience with Medical call center handling medical billing questions
EOB knowledge
Claims or Medical Billing experience with high volume experience
Must have a detailed working knowledge and demonstrated proficiency in multiple payers application billing and or collection processes
Need to understand and be able to read an EOB
Must understand what medical insurance is and know how to explain what insurance does
Must have excellent patient customer service experience
Need to fully understand the medical billing process
Must have an associates or Bachelors or cpat
Preferred
EPIC experience is a plus but not required
Cpat certified is a plus
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase