Customer Service Rep/Account Specialist (REMOTE) jobs in United States
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Gelpac · 15 hours ago

Customer Service Rep/Account Specialist (REMOTE)

positionUnited States
timeFull-time
remoteRemote
seniorityEntry, Mid Level
money$21/hr - $28/hr
date2+ years exp

ProAmpac is a global leader in flexible packaging, seeking a detail-oriented and enthusiastic Customer Service Rep / Account Specialist. The role involves engaging with customers to understand their needs, managing sales-related administrative tasks, and overseeing order fulfillment processes.

ManufacturingPackaging Services
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Growth Opportunities

Responsibilities

Professionally engage with customers to understand and meet customer needs
Offering advice and guidance on products and services
Assisting customers in making informed decisions
Manage various sales-related administrative tasks, including data entry, documentation, and reporting to support efficient operations
Overseeing order fulfillment processes from entry to delivery
Monitoring progress and addressing any issues or delays

Qualification

Account management experienceManufacturing customer serviceMicrosoft Office SuiteExcel skillsWritten communication skillsVerbal communication skillsTeam collaborationTime managementCritical thinkingSelf-starter

Required

2 years of experience in an account management role preferred
2 years of manufacturing Customer Service experience or experience with the same or similar product manufacturing processes a plus
Experience with the manufacturing process of the organizational products
Ability to read, interpret, follow and effectively respond to written and verbal inquiries/requests
Ability to build effective collaborative relationships
Work independently and as part of a team
Experience using Microsoft Office Suite (Word, Excel, Power Point), Visio, Teams, and Outlook
Intermediate Excel skills

Benefits

Competitive wages, shift premiums, promotions from within
11 paid holidays & Great Paid time off (vacation)
Employer paid life insurance
Excellent 401k Match
Wellness program that rewards you physically and financially
And much, much more!

Company

Gelpac

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Gelpac is a supplier of high performance packaging solutions had modest beginnings.
dateFounded in 1956
location
Marieville, Quebec, CAN
people-size51-200 employees
web-link
https://www.gelpac.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
2024-03-13Acquired
2021-09-22Secondary Market

Recent News

EIN Presswire
Blister Packaging - Top USA Industry Trends in 2026
2025-11-25
Plastics News
ProAmpac acquiring Gelpac, adding six manufacturing sites
2024-04-26
Packaging Strategies
ProAmpac to Acquire Gelpac from Investor Group Led by Namakor Holdings
2024-04-26
Company data provided by crunchbase