TEKsystems · 7 hours ago
Desktop Support Technician -London, KY
Hagerstown, MD
Contract
Onsite
Entry, Mid Level
$19/hr - $23/hr
1+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Desktop Support Technician to troubleshoot and resolve technical issues. The role involves managing workloads through an ITSM ticketing system and providing support for hardware, software, and networking issues on various devices.
Information Technology
Responsibilities
Troubleshoot and resolve Tier 2 and 3 escalated technical issues
Maintain and manage workload through computerized ITSM ticketing and tracking system
Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients, and mobile devices
Use SCCM, Active Directory, and other diagnostic and remediation utilities to identify, diagnose and correct issues
Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook
Qualification
Required
1 year of experience supporting end-user equipment and telephone equipment
Experience installing, troubleshooting, building, and deploying desktop computers in a warehouse environment
Associate degree, bachelor's degree or vocational training in a technical field of study
Warehouse experience supporting end-use equipment
Ability to troubleshoot and configure RF devices or other handheld terminals
Ability to troubleshoot and configure Windows and Android PCs and tablets
Ability to troubleshoot and configure printers including multifunction, laser, fax, barcode label, dot matrix and high-volume scanners
Preferred
1-3 years of experience supporting a logistics or manufacturing networked computer environment
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase