Aven Hospitality · 1 day ago
VP, Platform and Cloud Services
DFW Metroplex
Full-time
Hybrid
Director/Executive
12+ years expAven Hospitality is an innovative technology provider powered by SynXis®, the leading global hospitality commerce and distribution platform. The role involves designing, operating, and evolving the platform and cloud runtime for hospitality solutions, ensuring secure, resilient, and cost-efficient delivery for product and business systems.
Computer Software
Responsibilities
Define and evolve the multi‑cloud landing zone, platform reference architecture, security posture, network topology, and integration patterns in partnership with Enterprise Architecture and Security
Own SRE model, on‑call/responder rosters, SLO/SLA targets, incident response playbooks, post‑incident reviews and MTTR/MTTD improvement programs
Deliver and run core shared services (API gateway, secrets management, service discovery, logging/metrics/tracing, CI/CD runners, feature flagging) as self‑service for product and business teams
Implement centralized logging, metrics, tracing and alerting; maintain health/capacity dashboards and automated alerting thresholds
Drive IaC, automated provisioning, deployment pipelines, blue/green/canary patterns, automated rollbacks and runbook automation
Enforce tagging, cost allocation, right‑sizing, budget controls, capacity planning and FinOps practices to optimize run cost and predictability
Manage hyperscaler, hosting, network and managed services vendors; negotiate SLAs, track scorecards, and run operational business reviews
Own production readiness gates, run cutover rehearsals, rollback plans, and validate NFRs (performance, scalability, security) for Day‑S streams
Implement platform controls (patching, backup/DR, IAM integration) and supply audit evidence in collaboration with CISO and Legal
Hire, mentor and lead cloud, SRE, platform engineering and operations teams; define career paths and scale the org for 24x7 support
Drive reliability engineering, chaos testing, performance tuning, and automation programs to reduce toil and improve MTTR and cost efficiency
Qualification
Required
12+ years in platform/cloud engineering and operations with 5+ years in a senior leadership role (VP/Director)
Deep hands‑on experience with public cloud architecture (GCP Preferred) and multi‑cloud operations
Strong SRE and platform engineering background: observability (logs/metrics/tracing), IaC (Terraform/CloudFormation), CI/CD, deployment patterns and runbook automation
Proven track record managing hyperscaler relationships and FinOps practices for cost control and capacity planning
Demonstrated experience designing and operating shared platform services (API gateway, secrets, feature flags)
Strong stakeholder skills: partners with product, architecture, security, and vendor teams to deliver production readiness and scalability
Bachelor's in Computer Science, Engineering or related field; advanced degree or relevant certifications (CISSP, AWS/GCP/Azure Professional, Certified SRE, Kubernetes) preferred
Preferred
Carve‑out / rapid Day‑S readiness experience supporting migrations and cutovers
Production experience in high‑scale SaaS, hospitality, retail or consumer tech environments
Experience with Kubernetes, service mesh, platform-as-a-service patterns and GitOps tooling (Argo/Flux)
Background in automation of security/compliance controls and DR orchestration
Benefits
Very competitive compensation
Generous Paid Time Off (25 PTO days)
8 Hours Annually Volunteer Time Off (VTO)
We offer a comprehensive medical, dental and Wellness Program
12 weeks paid parental leave
An infrastructure that allows flexible working arrangements
Formal and informal reward, recognition and acknowledgement programs
Lots of fun and engaging employee development events
Company
Aven Hospitality
Aven Hospitality, formerly Sabre Hospitality Solutions, is an independent global technology and SaaS leader in the hospitality industry, powering how hotels sell, distribute, and deliver guest experiences.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase