OhioHealth Employer Solutions · 12 hours ago
Communication Center Operator (Full-time, Day, Riverside)
Columbus, OH
Full-time
Onsite
New Grad, Entry Level
0+ years expOhioHealth Employer Solutions is a health system that believes in a lifelong partnership for wellness and sickness. The Communication Center Operator is responsible for relaying telephone calls, operating public address systems, and providing answering services for doctors while responding to emergencies and maintaining records.
Hospital & Health Care
Responsibilities
Answers ACD telephone system for multiple OhiohHealth hospitals, using Amtelco, a PC based console program. Directs callers to proper area/ person or departments as requested. Answers patient information calls and transfers as appropriate
Initiates emergency pages and announcements via the pocket paging system and overhead public address system
Answers emergency Code Phone and is solely responsible for contacting medical/support personnel for the following emergencies: Code Blues, Traumas, Code Assists, Code Alerts, Code Adams, Utility Alerts and Weather Alerts and many more. Answers patient hotline for Riverside, Grant, Doctors and Dublin hospitals and dispatches appropriate staff ensuring response to patients. Also takes hospital complaint, initiates processes as needed
Maintains daily on-call schedules. Responsible for making accurate changes on occasion n in information for on-call personnel and calls in these on call persons as requested. Also takes after hours calls for clinical areas such as Hospice, answering service for Riverside Family Medicine, and more
Assists on special projects. Responsible for various other duties as requested
Monitors security cameras at several OhiohHealth facilities to assist in the safety of the organization
Qualification
Required
High School or GED (Required)
CPR - Cardiopulmonary Resuscitation - American Red Cross
Must become BLS certified with American Heart within 6 months of hire
Excellent verbal skills
Ability to work simultaneously on several assignments
Six months to one year in high call volume environment
Company
OhioHealth Employer Solutions
OhioHealth Employer Solutions provides comprehensive health and wellness services your employees need to come to work healthier and more energized.
201-500 employees
H1B Sponsorship
OhioHealth Employer Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (11)
2023 (11)
2022 (17)
2021 (15)
2020 (15)
Funding
Current Stage
Growth StageCompany data provided by crunchbase