Publix Super Markets · 5 hours ago
Intermediate Software Support Engineer - Payment Services
Lakeland, FL
Full-time
Hybrid
Mid, Senior Level
$7,370/mo - $11,050/mo
3+ years expPublix Super Markets, Inc. is the largest employee-owned company in the U.S., driven by a dynamic technology team delivering innovative solutions. They are seeking an Intermediate Software Support Engineer to provide advanced support for modern payments applications and ensure seamless application performance and stability.
Food and BeverageGroceryRetail
No H1B
Responsibilities
Provide technical expertise on the technical solutions within the product portfolio
Perform industry research and make recommendations regarding technical enhancements, new features, technology, and infrastructure to continuously improve technical solutions within the product portfolio
Ability to provide after-hours support in an on-call rotation
Lead technical team through problem determination and resolution on highly complex problems
Working closely with IT management on project and resource planning, including effort estimation
Lead and perform development, debugging, and technical support for technical solutions within the product portfolio
Ability to work concurrently on multiple assignments with similar deadlines
Qualification
Required
Bachelor's degree in Computer Science or a related analytical field or equivalent experience
3+ years of software engineering experience
3+ years of experience in analyzing complex business problems or processes and translating business requirements into technology solutions that factor in system performance, usability, quality, cross-system interdependencies, scalability, and total cost of ownership
Advanced knowledge of software engineering languages used in the product portfolio (SQL, C#, and .NET)
Proficiency in software development best practices related to security, scalability, availability, and performance
Experience in technical planning and estimating complex projects
Preferred
5+ years of software engineering experience
Experience in leading complex technical efforts from inception to implementation
Strong knowledge troubleshooting performance issues with data store technologies such as SQL Server 2019/2022, Azure SQL
Advanced knowledge of software engineering languages used in the product portfolio (SQL, C#.NET, Databricks, jQuery)
Experience with Active Directory permissions and Group Policy
Strong history of working with payments systems
Experience in troubleshooting complex systems and comfortable in high-pressure situations
Advanced knowledge with logging/reporting tools such as SPLUNK, Dynatrace, and Service Now
Ability to foresee and plan technical enhancements to meet business needs
Benefits
Employee stock ownership plan that contributes Publix stock to associates each year at no cost
An opportunity to purchase additional shares of our privately-held stock
401(k) retirement savings plan
Group health, dental and vision plans
Paid Time Off
Paid Parental Leave
Short- and long-term disability insurance
Tuition reimbursement
Free hot lunches (buffet-style) at facilities with a cafeteria
Company
Publix Super Markets
Founded in 1930, Publix Super Markets is the largest and fastest-growing employee-owned supermarket chain in the United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Doug Stalbaum
Vice President and Controller
Joey Riddle
Incoming Vice President of, Charlotte Division
Recent News
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